Assistant Centre Manager / Office Manager

SX Asset Management Pty Ltd; Adelaide; On-site; AUD 65,000 - 75,000; Full time

Job summary

SX Asset Management Pty Ltd is seeking an organised, proactive all-rounder to support the Centre Manager in the day-to-day running of a busy sub-regional shopping centre in Adelaide's inner north. This role blends office administration with property and facilities management, offering diverse tasks and opportunities to grow a career in retail property management.

You will interact with tenants and contractors, manage invoices and records, and help keep the centre presenting at its best in a

Qualifications

• Experience in property/centre management or busy office administration.
• Strong attention to detail and numeracy.
• Excellent communication with tenants and contractors.
• Well organised with ability to juggle priorities.
• Proficiency in Microsoft Office; knowledge of Re-Leased is advantageous.

Responsibilities

• Manage day-to-day centre office operations, including phones, emails, mail, and visitors.
• Prepare notices to tenants and maintain filing systems.
• Maintain tenant and contractor contact lists, keys, and access records.
• Assist with bookkeeping tasks and information for external accountants.
• Process rents, reconcile bank accounts, and follow up arrears.
• Maintain tenancy schedules and set up new leases in the software.
• Collect monthly tenant sales figures and annual certificates.
• Maintain registers for bank guarantees, insurances, and expiries.
• Induct contractors and collect insurance certificates.
• Record incidents and arrange CCTV downloads.
• Handle tenant and shopper inquiries and support centre marketing campaigns.

Skills

Property management

Centre management

Office administration

Microsoft Office

Re-Leased

Tools

Re-Leased

Property management software

Job description

We're looking for an organised, proactive all-rounder to support the Centre Manager in the day-to-day running of a busy sub-regional shopping centre in Adelaide's inner north. The role combines property and facilities management support with running the centre office. It's ideal for someone who enjoys variety, gets on well with people, and wants to grow a career in retail property management.

What you'll be doing

Office administration

• Managing the day-to-day running of the centre office, including phones, emails, mail, and visitors
• Preparing correspondence, letters, and notices to tenants, such as works notices, and centre updates
• Maintaining electronic and hard-copy filing systems so records and leases
• Keeping tenant and contractor contact lists, keys and access cards, and the after-hours emergency contact register up to date
• Helping with general bookkeeping tasks and preparing information for external accountants

Property and financial administration

• Receipting rents, reconciling the landlord bank account daily, and following up arrears
• Keeping the tenancy schedule accurate and setting up new leases in property management software
• Collecting monthly tenant sales figures and annual audited sales certificates
• Maintaining registers for bank guarantees, tenant and contractor insurances, and lease expiries

Facilities and operations

• Inducting contractors and collecting insurance certificates and service reports
• Keeping the compliance tracker up to date for plant and equipment servicing
• Working with cleaners and contractors to keep the centre presenting at its best
• Recording incidents, preparing incident reports, and arranging CCTV downloads

Tenants and customers

• Acting as a first point of contact for tenants, contractors, and shoppers
• Handling customer enquiries and complaints, and lost property
• Supporting casual mall leasing and centre marketing campaigns

About you

• Experience in property management, centre management, facilities, or a busy office administration role
• Strong attention to detail and confidence with numbers
• Good communication skills and a friendly, professional manner with tenants and contractors
• Well organised, able to juggle priorities and follow tasks through to completion
• Proficient in Microsoft Office; experience with Re-Leased or similar property software is highly regarded

What we offer

• An attractive salary package, tailored to your skills and experience
• Exposure to all aspects of retail centre management, including an upcoming entertainment precinct development
• A dynamic, fast-paced work environment where no two days are the same
• Opportunities to develop your skills and grow your career in retail property management