Administration Manager

CBRE; Townsville City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Career development with mentorship

Corporate discounts

Wellness benefits

Job summary

CBRE is seeking an Administration Manager to join the Willows Shopping Centre team in Townsville on site. You will work closely with the Centre Manager, Retail Manager and Operations Manager to deliver exceptional service to tenants, customers and stakeholders.

The role suits someone who thrives in a fast-paced environment and enjoys being the organisational backbone of a busy centre, responsible for daily operations, reporting and stakeholder liaison.

Qualifications

• Previous administrative experience in a fast-paced office environment.
• Excellent communication and customer service skills with diverse stakeholders.
• Attention to detail to ensure accurate data entry and reporting.
• Strong organisational skills with the ability to prioritise multiple tasks.

Responsibilities

• Support the day-to-day management of the centre including finance, tenant liaison, lease administration, as well as general office administration duties.
• Act as a point of contact for all supplier, tenant and customer related queries
• Assist with contractor services relating to minor repairs and maintenance
• Process and track all AR/AP invoice and expense reimbursements and chase arrears
• Enter tenant sales, insurance and lease information into the system
• Prepare and issue weekly leasing reports to the landlord

Skills

Administrative experience

Excellent communication

Attention to detail

Organisation

Job description

Support the day-to-day operations of a major shopping centre

Join a collaborative team with supportive management

Townsville | Land of the Bindal and Wulgurukaba people

We’re seeking an experienced and proactive Administration Manager to join our team working onsite at the award-winning Willows Shopping Centre. Working closely with the Centre Manager, Retail Manager and Operations Manager, you’ll play a key role in delivering exceptional service to tenants, customers and stakeholders.

This role suits someone who thrives in a fast paced environment, enjoys variety and takes pride in being the organisational backbone of a busy centre.

Here’s a snapshot of your day;

• Support the day-to-day management of the centre including finance, tenant liaison, lease administration, as well as general office administration duties.
• Act as a point of contact for all supplier, tenant and customer related queries
• Assist with contractor services relating to minor repairs and maintenance
• Process and track all AR/AP invoice and expense reimbursements and chase arrears
• Enter tenant sales, insurance and lease information into the system
• Prepare and issue weekly leasing reports to the landlord

Here are some of the strengths you’ll need to be successful;

• Previous administrative experience working within a fast-paced office environment
• Excellent communication and customer service skills and the ability to interact with a broad range of stakeholders
• Attention to detail to ensure accurate data entry and reporting
• Strong organisational skills, the ability to problem solve and prioritise multiple tasks

Can we inspire you to join us?

• Career development tailored to your goals, with access to global resources and mentorship.
• A wide range of corporate discounts and wellness benefits.
• Be part of a collaborative, high-performing team that consistently leads the market.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service, and excellence — and we value the diverse perspectives, backgrounds, and skillsets of our people.

At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.

We look forward to hearing from you! #WeAreCBRE