Assistant Cafe Manager - Multiple Positions across Sydney CBD/ Eastern Suburbs

Starbucks; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Free coffee

30% partner discount

Rewards & recognition programs

Store Leaders KPI incentive program

Referral program up to $1000

Two free confidential counselling per年

Job summary

Starbucks Australia is seeking an Assistant Store Manager to lead store operations, develop a high-performing team, and deliver the Starbucks Experience. You will work closely with the Store Manager to create a welcoming Third Place for customers and communities, while growing your leadership journey.

This hands-on leadership role offers permanent full-time hours (38 per week), comprehensive training, and clear pathways to future Store Manager roles within Starbucks Australia.

Qualifications

• Two years’ progressively responsible experience, including at least one year in a customer-facing role.
• Strong organizational, interpersonal, and problem-solving skills.
• Ability to lead effectively in a fast-paced environment.
• Previous experience in store leadership roles, ideally within hospitality or quick service.
• Experience supporting store operations and contributing to financial performance.
• Exposure to rostering, budgets, and P&L reports.
• Proven ability to develop teams and foster a positive, inclusive and engaging work environment.

Responsibilities

• Lead store operations and customer experience in a fast-paced environment.
• Develop and coach a high-performing team with ongoing mentoring.
• Support rostering, budgets and P&L reporting to drive financial performance.

Skills

Leadership

Customer facing

Organizational skills

Problem solving

Team development

Store operations

Coaching

Scheduling

Budgeting

P&L reporting

Job description

Your next big career opportunity starts here! Join Starbucks Australia as an Assistant Cafe Manager and take the next step in your leadership journey.

The Opportunity

As an Assistant Store Manager at Starbucks, you'll play a key leadership role in bringing the Starbucks Experience to life. Working closely with the Store Manager, you'll help lead store operations, develop a high-performing team, and create a welcoming third place for customers and communities.

This is a hands-on leadership opportunity where you'll grow your business acumen, coaching capability, and operational expertise while being supported to take the next step in your leadership career.

• Permanent full-time role (38 hours per week)
• Fast-food Industry Award Rates

• Free coffee while on shift and a 30% partner discount at all Starbucks Australia stores
• Reward & recognition programs, including STAR Moment Awards aligned to Starbucks values & a Store Leaders KPI incentive program
• Partner referral program - earn up to $1,000 for successful referrals (T&Cs apply)
• Wellbeing support through PeopleSense, offering two free confidential counselling sessions per year
• Permanent full-time employment with guaranteed hours, paid leave entitlements, and weekend & public holiday allowances
• Fully paid barista and store management training, with no prior coffee experience required, plus ongoing mentoring to support your success at Starbucks
• Ongoing training and development pathways with clear opportunities for career progression into a future Store Manager role
• Develop your skills and passion for coffee and become a Coffee Master

Job Description

To be a Starbucks Assistant Store Manager

We'd love to hear from people who have:

• A minimum of two years’ progressively responsible experience, including at least one year in a customer-facing role
• Strong organisational, interpersonal, and problem-solving skills
• The ability to lead effectively in a fast-paced environment
• Previous experience in store leadership roles, ideally within the hospitality or quick service restaurant sector
• Experience supporting store operations and contributing to financial performance
• Exposure to rostering, budgets, and profit & loss (P&L) reports
• A proven ability to develop teams and foster a positive, inclusive, and engaging work environment

Our Purpose & Values

We create moments of connection that make our stores a customer’s Third Place. We're committed to developing our partners to be their best and making a positive impact in the communities we touch.

Our values, Craft, Courage, Results, Belonging, and Joy - guide everything we do and create a culture where everyone can thrive.

Commitment to Diversity

Starbucks Australia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all partners (employees).