Assistant Cafe Manager - Camberwell

Laurent Bakery Group Pty Ltd; Melbourne; On-site; AUD 52,000 - 65,000; Full time

Job summary

Laurent Bakery Group Pty Ltd in Melbourne's Camberwell seeks a capable cafe supervisor to support the Cafe Manager during busy service periods. You lead from the floor, coach the team, uphold service standards and grow sales through excellent customer experiences.

You'll enjoy a dynamic environment with weekend and holiday shifts, hands-on barista knowledge, and opportunities for career growth within a premium French bakery group renowned for stone-baked sourdough and artisanal pastries.

Qualifications

• Hospo experience is essential.
• Cafe or retail supervisory experience preferred.
• Strong barista knowledge and customer service focus.
• Leadership and coaching skills for a busy team.
• Calm, confident, and solutions-focused under pressure.

Responsibilities

• Coach baristas and cafe team members on service standards.
• Lead the team through busy service periods.
• Drive upselling and sales growth.
• Manage service flow and resolve customer issues.
• Support stock ordering, waste and rostering.
• Open and close the cafe.

Skills

Hospo experience

Cafe supervisor

Barista knowledge

Customer leadership

Work under pressure

Job description

Support a high energy Camberwell cafe team

Career growth with a 30+ year Melbourne bakery brand

About the Company

Laurent Bakery is a Melbourne bakery and cafe business with a 30+ year history. We make French-inspired cakes, pastries, sandwiches and coffee, with a focus on artisan craft and warm service.

About the Role

You will support the Cafe Manager to run daily service at our busy Camberwell cafe. Lead from the floor, coach the team, meet service standards and help grow sales through great customer experiences.

Your life will never be dull as our customers love us and we love them! Pop in and see our busy cafe and share in the ambience. We are known for fantastic coffee, amazing French cakes and pastries all handmade, and a great customer experience.

About You

We are looking for someone who is passionate about people, loves leading a team to excellence and thrives in a busy environment. Oh and you must genuinely love hospo, like we do!

Responsibilities

Coach baristas and cafe team members on service standards

Lead the team through busy service periods

Drive upselling and sales

Manage service flow and resolve customer issues

Support stock ordering, waste and roster planning

Open and close the cafe

Skills and Experience

Hospo experience is a must!

Cafe or retail supervisor experience - ready for a step up

Customer first leadership and coaching capability

Strong barista knowledge

Calm, confident and solutions focused under pressure

Flexible availability, including weekends and some public holidays

Fun, dynamic work environment

Supportive leadership team

Laurent Bakery is a premium food business encompassing the manufacture, retail and wholesale of French/European style breads, cakes, pastries, savouries, confectionery and other food products. Our speciality is stone-baked sour-dough production respecting principles of artisan baking.

Source: This is an extract from the company's own website.

Laurent Bakery is a premium food business encompassing the manufacture, retail and wholesale of French/European style breads, cakes, pastries, savouries, confectionery and other food products. Our speciality is stone-baked sour-dough production respecting principles of artisan baking.

Source: This is an extract from the company's own website.