Assistant Cafe Manager - Camberwell

Laurent Bakery; Melbourne; On-site; AUD 34,000 - 44,000; Full time

Job summary

Laurent Bakery in Melbourne's Camberwell is seeking a cafe supervisor to support the Cafe Manager during busy service periods. You will lead from the floor, coach the team to uphold service standards and help grow sales through excellent customer experiences.

Our customers love our vibrant cafe and we pride ourselves on great coffee, French-inspired cakes and friendly, attentive service. This role offers a dynamic environment with weekend rosters and career growth within a well-established

Qualifications

• Experience in hospitality is essential.
• Previous cafe or retail supervisor experience.
• Strong leadership and coaching abilities.
• Excellent barista knowledge.
• Calm, confident, and solutions-focused under pressure.
• Flexible availability, including weekends and public holidays.

Responsibilities

• Coach baristas and cafe team on service standards
• Lead the team through busy service periods
• Drive upselling and sales
• Manage service flow and resolve customer issues
• Support stock ordering, waste and roster planning
• Open and close the cafe

Skills

Hospo experience

Supervisor experience

Barista knowledge

Leadership

Weekend availability

Customer focus

Job description

Support a high energy Camberwell cafe team

Career growth with a 30+ year Melbourne bakery brand

About the Company

Laurent Bakery is a Melbourne bakery and cafe business with a 30+ year history. We make French-inspired cakes, pastries, sandwiches and coffee, with a focus on artisan craft and warm service.

About the Role

You will support the Cafe Manager to run daily service at our busy Camberwell cafe. Lead from the floor, coach the team, meet service standards and help grow sales through great customer experiences.

Your life will never be dull as our customers love us and we love them! Pop in and see our busy cafe and share in the ambience. We are known for fantastic coffee, amazing French cakes and pastries all handmade, and a great customer experience.

About You

We are looking for someone who is passionate about people, loves leading a team to excellence and thrives in a busy environment. Oh and you must genuinely love hospo, like we do!

Responsibilities

• Coach baristas and cafe team members on service standards
• Lead the team through busy service periods
• Drive upselling and sales
• Manage service flow and resolve customer issues
• Support stock ordering, waste and roster planning
• Open and close the cafe

Skills and Experience

• Hospo experience is a must!
• Cafe or retail supervisor experience - ready for a step up
• Customer first leadership and coaching capability
• Strong barista knowledge
• Calm, confident and solutions focused under pressure
• Flexible availability, including weekends and some public holidays
• Fun, dynamic work environment
• Supportive leadership team