Assistant Store Manager: Lead Team & Boost Sales

Wesfarmers Industrial & Safety; Toowoomba Regional; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Team discount card

Free One Pass subscription & Wesfarm‑?

Wesfarmers discounted offers from 400+

Continuous training and career develop

Team events and awards

Employee Assistance Program

Refer-A-Friend program

4 weeks additional annual leave

Parental leave

Free onsite parking

Job summary

Blackwoods Tool Kit Depot in Toowoomba is seeking an energetic and people-focused Assistant Store Manager to lead our team and deliver an exceptional customer experience daily.

This hands-on leadership role works alongside the Store Manager to drive sales, maintain operational excellence, and build a safe, high-performing culture. You will coach staff, optimise rostering, and foster strong customer relationships to grow repeat business.

Qualifications

• Previous experience in retail, trade, hardware or a similar customer focused environment.
• Proven leadership experience, or someone ready to take the next step into a leadership role.
• Strong commercial and sales acumen with the ability to drive results.
• A passion for coaching and developing people.
• Excellent communication and relationship-building skills.
• A hands on leadership style and willingness to get involved wherever needed.
• Commitment to creating a safe and productive workplace.
• Knowledge of tools, hardware or industrial products is highly regarded but not essential.

Responsibilities

• Supporting the Store Manager to deliver strong sales and commercial results.
• Leading and coaching team members to provide outstanding customer service.
• Driving team engagement, performance and accountability.
• Ensuring the store is well presented, fully stocked and operating efficiently.
• Assisting with rostering, recruitment, onboarding and team development.
• Building strong relationships with customers and creating repeat business
• Championing safety, wellbeing and compliance within the store.
• Stepping into the Store Manager role when required and leading from the front.

Skills

Retail leadership

Customer service

Sales acumen

Coaching

Communication

Hands-on leadership

Job description

Blackwoods Tool Kit Depot in Toowoomba is seeking an energetic and people-focused Assistant Store Manager to lead our team and deliver an exceptional customer experience daily.

This hands-on leadership role works alongside the Store Manager to drive sales, maintain operational excellence, and build a safe, high-performing culture. You will coach staff, optimise rostering, and foster strong customer relationships to grow repeat business.