ARV Rostering & Resource Planning Specialist

Ambulance-Victoria; Melbourne; Hybrid; AUD 85,000 - 105,000; Full time

Benefits offered by this job

Salary packaging options

Personal leave entitlements

Accrued days off

Job summary

Ambulance Victoria is seeking an Adult Retrieval Victoria (ARV) Resourcing Officer to efficiently fill ARV shift vacancies and support rostering duties. The role is full-time, two-year fixed term with hybrid options and a required presence at ARV headquarters in Essendon Fields.

Reporting to the Operations Manager ARV, you will coordinate rostering, manage shift changes, support planning, and maintain up-to-date roster data while aligning with awards and enterprise agreements.

Qualifications

• Completion of a degree or relevant industry certification with subsequent relevant experience or an equivalent combination of training and experience.
• Scheduling or rostering experience in a multi-shift or complex environment.
• Sound knowledge of rostering processes and experience with systems (UKG desirable).
• Experience interpreting and applying rostering award provisions and enterprise agreements.
• Well-developed decision making and problem-solving skills.
• Strong conflict resolution skills including clear communication in challenging situations.
• Attention to detail through using appropriate checking processes.
• Flexibility to work a rotating roster covering day and afternoon shifts.

Responsibilities

• Coordinate rostering of ARV employees to meet resourcing requirements and service delivery.
• Process shift changes factoring in fatigue management, operational and resourcing impacts.
• Assist ARV Managers in meeting planning and resourcing requirements with information within ARV policies and agreements.
• Maintain roster systems data up to date with staff availability, function time, leave and overtime.
• Provide recommendations for rostering improvements and process enhancements.

Skills

Scheduling experience

Rostering processes

UKG systems

Decision making

Conflict resolution

Attention to detail

Flexibility

Tools

UKG

Job description

Ambulance Victoria is seeking an Adult Retrieval Victoria (ARV) Resourcing Officer to efficiently fill ARV shift vacancies and support rostering duties. The role is full-time, two-year fixed term with hybrid options and a required presence at ARV headquarters in Essendon Fields.

Reporting to the Operations Manager ARV, you will coordinate rostering, manage shift changes, support planning, and maintain up-to-date roster data while aligning with awards and enterprise agreements.