Area Support Officer - Casual (10027)

Central Highlands Regional Council; Central Highlands Regional; On-site; AUD 7,994,000 - 8,689,000; Full time

Benefits offered by this job

Payroll deductions

Salary sacrifice

Fortnightly pay

Employee Assistance Program

Job summary

Central Highlands Regional Council is seeking a casual Area Support Officer to join the Capella area office. This role undertakes administrative and customer service tasks to support day-to-day operations and respond to inquiries from internal and external customers.

The position offers exposure to a dynamic regional team and requires a customer-focused approach with the ability to manage multiple tasks and high call volumes, while maintaining service quality.

Qualifications

• Hold a Queensland C Class Provisional Driver Licence.
• Queensland Working with Children Blue Card or ability to obtain prior to commencement.
• Customer-centric approach with experience in resolving general enquiries.
• Administration experience.
• Able to handle high call volumes while maintaining service quality.
• Strong time-management and prioritisation skills.

Responsibilities

• Provide administrative and customer service support for the area office in Capella.
• Deliver high-quality customer service to internal and external customers.
• Assist with day-to-day operations and ongoing administration tasks.

Skills

Driver Licence

Working with Children Card

Customer service

Administration

Call handling

Time management

Job description

Remuneration: Stream A, Level 1.6-2.4: $58.03 - $63.07 rate per hour inclusive of superannuation

Central Highlands Regional Council is seeking a casual customer focused and proactive Area Support Officer to join the team.In this unique opportunity you will undertake a range of administrative and customer service functions associated with the day to day running of the area office in Capella.

This varied role will provide excellent customer service to internal and external customers along with providing general administration support to various departments within the organisation.

To be considered for this opportunity, you will need to possess:

• Hold a Minimum of a Queensland C Class Provisional Drivers Licence
• Queensland Working with Children Blue Card, or ability to obtain prior to commencement
• A customer centric approach with experience in resolving general enquiries
• Demonstrated administration experience
• Able to confidently handle and respond to consistently high call volumes while maintaining service quality
• Highly organised with strong time- management and prioritisation skills

Working for Central Highlands Regional Council has its benefits.

We are a progressive region, committed in creating opportunities for all. We welcome forward thinking individuals who are focused on continuous improvement, a sustainable future and understand the valuable role we play in investing in our regional community.

Benefits Include:

• Payroll deductions and salary sacrifice options
• Wages paid fortnightly
• Employee Assistance Program

As an equal opportunity employer, we welcome applications from diverse backgrounds.

• A cover letter outlining your motivation for applying for this position
• Your resume detailing your career history relevant for this position

Applicants who are progressed to the next stage of the recruitment process will be invited to participate in a shortlisting process.

Eligibility & Pre-employment Checks

To be appointed to a permanent position, you must be an Australian citizen, or have permanent residency status, or hold a visa permitting you to work in Australia permanently. If you have a visa permitting you to work temporarily in Australia, you may be appointed to a position on a temporary basis, providing the work complies with the conditions of your visa.

The pre-employment checks relevant to this position include:

• Right to Work in Australia
• Criminal History Check
• Working with Children check
• Reference and qualification checks

Applications close: Tuesday 6th October 2026 at 8am.