Administrative Officer

North West Queensland; Mount Isa City; Hybrid; AUD 61,000 - 73,000; Full time

Benefits offered by this job

12.75% superannuation and annual leave

Locality Allowance

Rural & remote incentives

Industry-leading training & support

Flexible working arrangements

Job summary

Mt Isa Community Corrections is seeking a permanent full-time AO2 Administrative Officer for the busy district office reception area in North West Queensland. The role emphasizes customer-service and respectful engagement with clients and stakeholders, with incentives for remote area work and flexible arrangements.

This position launches a rewarding career supporting essential administrative functions in the district office and remote reporting centres in Doomadgee and Mornington Island.

Qualifications

• Competent IT skills and willingness to learn new IT tools and manage information in internal systems and MS Office.
• Strong planning and organizing abilities to meet deadlines and follow policies.
• Effective problem solving with initiative in solo or team settings.
• Excellent listening, speaking and written communication across diverse audiences.
• Ability to handle confidential information with sound judgement and discretion.
• Good interpersonal skills to coordinate with multiple stakeholders.
• Familiarity with relevant acts and regulations; comfort acquiring new knowledge.
• Basic admin skills including MS Word, Excel, PowerPoint and databases.

Responsibilities

• Provide administrative support in the district office and remote reporting centres.
• Maintain information management systems and handle duties in reception.
• Assist with record-keeping, correspondence and stakeholder inquiries.
• Support compliance with policies and procedures across duties.

Skills

Communication skills

Problem solving

Planning & organizing

Interpersonal skills

IT literacy

Tools

Microsoft Word

Excel

PowerPoint

Databases

Job description

Mt Isa Community Corrections are seeking a permanent full-time AO2 Administrative Officer for their busy district office reception area. If you are customer-service focused and committed to respectful and positive engagement with clients & stakeholders, this role could be for you.

Community Corrections is responsible for supervising adults subject to Community Based Orders and/or Parole and offers great remote area incentives and flexible work arrangements. Northern Region is committed to diversity, professional maturity & creativity in a complex and evolving practice of Human Services.

This isn’t just an admin role, it’s an opportunity to launch a rewarding career, supporting vital administrative functions in the district office and our remote reporting centres in Doomadgee and Mornington Island.

Job details

• Position status Permanent
• Position type Full-time
• Occupational group Administration
• Classification AO2
• Workplace Location North West Qld
• Job ad reference QLD/701034/26
• Closing date 09-Oct-2026
• Yearly salary $60918 - $72554
• Fortnightly salary $2335.00 - $2781.00
• Contact person Anita Fahey
• Contact details Mobile: [phone]. Access the National Relay Service

The essential requirements for this role are:

• Information technology skills at a competent level with the willingness to learn new IT skills and use internal information management databases as well as Microsoft Office Software
• Planning and organising abilities to ensure tasks are completed within the required deadlines and in accordance with all relevant policies and procedures
• Problem solving skills with the ability to apply a range of problem-solving strategies and show initiative in identifying and solving problems both independently and as a team member
• Communication skills as demonstrated through the ability to listen, understand and speak clearly to a wide range of audiences. Written skills with the ability to summarise information and data
• Ability to use judgement and discretion with confidential information
• Sound interpersonal skills to assist with the completion of tasks that involve input and cooperation from a number of stakeholders
• Interpersonal, oral and written communication skills for gathering and providing information both over the phone and in person, to a range of stakeholders that interact with the office
• Ability to acquire knowledge of relevant acts and regulations
• Basic administrative skills, including proficiency in using a range of software applications, including Microsoft Word, Excel and PowerPoint and databases and other office technology.

Qualifications, professional registration, conditions and other requirements:

• There are no mandatory requirements,
• The incumbent may be required to travel on official business, and the possession of a C class licence is required and will be mandatory in specific locations where it is identified as essential by the hiring panel.

INCENTIVES:

• An attractive salary package including 12.75% superannuation and annual leave loading
• Locality Allowance and rural & remote incentives (for eligible locations)
• Industry-leading training & support as well as promotional & development opportunities
• Family support through parental leave & flexible working arrangements
• Benefit from competitive remuneration & employment terms & conditions
• Gain the satisfaction of working in a professional workforce committed to quality service delivery in the community

Applications to remain current for 12 months.

Job Ad Reference: QLD/701034/26

Closing Date: Friday, 9th October 2026

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.