Area/ Multi-site Manager (Hospitality)

Andonis Cafè & Bar; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Staff meals and hospitality discounts

Professional development and training

Career progression opportunities

Supportive and collaborative team

Job summary

Andonis Cafè & Bar is seeking an experienced Area/Multi-site Manager (Hospitality) to oversee multiple cafes from Brisbane, delivering operational excellence and commercial success. You will manage cafe managers, uphold brand standards and drive profitability across the portfolio while leading high-performing teams.

You will drive revenue growth, monitor budgets, and ensure health & safety compliance, with flexibility for evenings and weekends to meet business needs.

Qualifications

• Proven experience managing multiple sites or areas in hospitality.
• Strong leadership and team management skills.
• Experience with budget management, cost control and P&L.
• Operational knowledge of cafés, bars or restaurants.
• Excellent customer service orientation.
• Strong communication and interpersonal skills.
• Proficiency in hospitality management systems and MS Office.
• Knowledge of health and safety regulations.
• Able to work flexible hours including evenings and weekends.
• Experience in fast-casual dining or multi-venue management preferred in Australia.

Responsibilities

• Oversee operations across multiple hospitality venues.
• Coach and develop site managers and teams to achieve targets and uphold company values.
• Monitor financial performance, budgets and profitability across all sites.
• Implement policies, procedures and compliance across all venues.
• Conduct regular site visits to assess efficiency, staff performance and customer satisfaction.
• Drive revenue growth and cost control while maintaining brand standards.
• Manage recruitment, training and retention across multiple locations.
• Identify operational challenges and implement effective solutions.
• Liaise with senior management to report on performance metrics and strategic initiatives.
• Maintain health and safety standards and ensure regulatory compliance.

Skills

Leadership

People Management

Budgeting

P&L

Operational Excellence

Customer Service

Communication

MS Office

Hospitality Systems

Health & Safety

Problem Solving

Multi-site Management

Tools

MS Office

Hospitality management systems

Job description

Andonis Cafè & Bar is seeking an experienced Area/Multi-site Manager (Hospitality) to join our growing team. This is a full-time position based in Brisbane QLD 4000, where you will oversee the operational excellence and commercial success of multiple cafes. In this strategic role, you will be responsible for managing a group of cafe managers, ensuring consistent service delivery, maintaining brand standards and driving profitability across your portfolio of locations. This position offers the opportunity to make a significant impact on our business performance whilst leading and developing high-performing teams across multiple sites.

What you'll be doing

Oversee daily operations across multiple hospitality venues, ensuring consistent service quality and operational standards

Manage, coach and develop site managers and their teams to achieve performance targets and maintain company values

Monitor and analyse financial performance, budgets and profitability across all assigned sites

Implement and enforce policies, procedures and compliance requirements across all venues

Conduct regular site visits to assess operational efficiency, staff performance and customer satisfaction

Drive revenue growth and cost control initiatives whilst maintaining brand reputation and service excellence

Manage staff recruitment, training and retention strategies across multiple locations

Identify and address operational challenges and implement effective solutions

Liaise with senior management to report on performance metrics and strategic initiatives

Maintain health and safety standards and ensure compliance with all relevant legislation and regulations

What we're looking for

Proven experience managing multiple sites or areas in the hospitality industry

Strong leadership and team management skills with the ability to motivate and develop staff across multiple locations

Demonstrated financial acumen with experience in budget management, cost control and P&L responsibility

Excellent operational knowledge of hospitality venues including cafés, bars or restaurants

Outstanding customer service orientation with a commitment to delivering exceptional guest experiences

Strong communication and interpersonal skills to effectively manage stakeholders at all levels

Proficiency in hospitality management systems and MS Office applications

Knowledge of health and safety regulations and food service compliance requirements

Ability to work flexible hours, including evenings and weekends as required

Problem-solving mindset with the ability to make sound business decisions under pressure

Preferred: Experience in fast-casual dining, café operations or multi-venue management within Australia

What we offer

At Andonis Cafè & Bar, we value our team members and invest in their success. We offer a competitive salary package commensurate with experience, along with a range of benefits designed to support your wellbeing and career development. These include:

• Competitive remuneration and performance-based incentives
• Professional development and training opportunities to advance your career
• Staff meals and hospitality discounts
• Supportive and collaborative team environment
• Career progression opportunities within our growing business

We are committed to creating an inclusive workplace and welcome applications from candidates of diverse backgrounds.

About us

Andonis Cafè & Bar is a dynamic hospitality business committed to delivering exceptional café and bar experiences to our guests. We pride ourselves on quality service, outstanding food and beverage offerings, and creating welcoming spaces where customers can relax and enjoy themselves. With multiple venues across Brisbane, we are focused on maintaining high standards of customer satisfaction, operational excellence and employee engagement. Our success is built on the dedication of our team and our passion for hospitality.