Area Manager - Commercial Cleaning

Quad Services Pty Ltd; Brisbane; On-site; AUD 70,000 - 110,000; Full time

Job summary

Quad Services Pty Ltd in Brisbane is seeking a hands-on Field-based Area Manager to oversee a multi-site portfolio across North Brisbane and surrounding areas. You’ll be on the road daily visiting multiple sites ensuring service standards and client expectations are met.

You’ll thrive on variety, maintain high presentation standards, and balance priorities across clients, teams and jobs. A valid Australian driver’s licence and reliable vehicle are essential as you travel frequently.

Qualifications

• Proven experience in a commercial cleaning supervisory/management role.
• Well-presented and professional.
• Excellent communication and reporting skills.
• Driver's licence and vehicle are essential.

Responsibilities

• Primary contact for a portfolio of commercial cleaning clients.
• Conduct regular site inspections and quality audits.
• Lead, train and performance-manage cleaning teams.
• Coordinate rosters, coverage and extra works.
• Build trusted relationships with clients and site contacts.
• Coordinate scheduled and additional works; manage orders.
• Complete reports, audits, emails and job updates via mobile systems.
• Manage invoicing for in-contract and extra works.
• Ensure WHS and company standards are met across sites.

Skills

Field management

Client relationships

Communication

Quality oversight

Mobile reporting

Driver's licence

Tools

Microsoft 365

Mobile apps

Job description

Field-based role requiring frequent daily travel throughout North Brisbane to the Sunshine Coast. Semi-regular to Bundaberg and up to Cairns.

The Company

Founded in 1972, Quad Services is an Australian-owned, nationally recognised provider of commercial cleaning and related services across Australia and New Zealand. We partner with our clients for long-term success by delivering reliable, high-quality outcomes through strong people and operational leadership.

The Opportunity

This is a hands-on, field-based Area Manager role overseeing a multi-site portfolio across North Brisbane and surrounding areas. You’ll be on the road daily, visiting a minimum of six (6) sites per day, ensuring service standards, presentation, and client expectations are consistently met.

You’ll thrive if you enjoy variety, take pride in quality and presentation, and can balance competing priorities across multiple clients, teams, and jobs.

Key Responsibilities

• Act as the primary point of contact for a portfolio of commercial cleaning clients
• Conduct regular site inspections and quality audits
• Lead, support, train, and performance-manage cleaning teams
• Coordinate rosters, coverage, and additional works
• Build trusted relationships with clients, site contacts, and stakeholders
• Coordinate scheduled and additional works; manage consumables and supplier orders
• Complete reports, audits, emails, and job updates using mobile/computer systems
• Manage in-contract and additional works invoicing accurately and on time
• Ensure WHS and company standards are met across all sites

Skills and Experience

• Proven experience in a commercial cleaning supervisory/management role
• Well-presented and professional
• Excellent communication skills (verbal and written)–comfortable with client meetings, emails, and reporting
• Strong eye for detail with a commitment to quality and site presentation
• Computer literate–confident with email, reporting systems, mobile apps, and Microsoft365
• Demonstrated ability to build relationships and collaborate effectively with clients and staff
• Highly organised with the ability to manage competing priorities across multiple locations
• Current Australian driver’s licence and a reliable, well-maintained vehicle (essential)
• Comfortable with frequent daily travel and a busy, field-based schedule

Qualifications

• A Working with Children Check
• A national criminal history check (no more than three months old)

What’s on offer

• A fantastic opportunity to join a well-known Australian company
• Outstanding team culture where staff produce excellent results

Quad Services is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. Veterans, Aboriginal and Torres Strait Islander candidates are encouraged to apply, as we value the unique perspectives and experiences they bring to our team.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• Do you have a current Australian’s driver’s licence?
• Do you have a current Working With Children (WWC) Check?
• Do you have a current Police Check (National Police Certificate) for employment?
• What’s your expected annual base salary?
• How much notice are you required to give your current employer?
• Do you own or have regular access to a car?
• How many years' experience do you have as a Cleaning Area Manager?