Area Manager - Commercial Cleaning

Quad Services; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

Quad Services is seeking a hands-on Area Manager to oversee a multi-site portfolio across North Brisbane and surrounding areas. You will be on the road daily, visiting sites to ensure service standards, presentation, and client expectations are consistently met.

You should thrive on variety, take pride in quality and presentation, and balance priorities across clients, teams, and jobs. This role requires current licence and reliable vehicle.

Qualifications

• Proven experience supervising cleaning teams in a field setting
• Strong client-facing communication skills (verbal & written)
• Ability to manage multiple sites and priorities
• Demonstrated commitment to quality and site presentation

Responsibilities

• Act as the primary contact for a portfolio of cleaning clients
• Conduct regular site inspections and quality audits
• Lead, train, and performance-manage cleaning teams
• Coordinate rosters, coverage, and additional works
• Build trusted relationships with clients and site stakeholders
• Manage invoicing for in-contract and additional works
• Ensure WHS and company standards across all sites

Skills

Commercial cleaning supervision

Client meetings

Quality audits

Team training

Scheduling

WH&S compliance

Microsoft 365

Mobile reporting

Driver's licence

Education

Working with Children Check

National criminal history check

Tools

Microsoft 365

Mobile reporting apps

Email systems

Job description

Field-based role requiring frequent daily travel throughout North Brisbane to the Sunshine Coast. Semi-regular to Bundaberg and up to Cairns.

The Company

Founded in 1972, Quad Services is an Australian-owned, nationally recognised provider of commercial cleaning and related services across Australia and New Zealand. We partner with our clients for long-term success by delivering reliable, high-quality outcomes through strong people and operational leadership.

The Opportunity

This is a hands-on, field-based Area Manager role overseeing a multi-site portfolio across North Brisbane and surrounding areas. You’ll be on the road daily, visiting a minimum of six (6) sites per day, ensuring service standards, presentation, and client expectations are consistently met.

You’ll thrive if you enjoy variety, take pride in quality and presentation, and can balance competing priorities across multiple clients, teams, and jobs.

Key Responsibilities

• Act as the primary point of contact for a portfolio of commercial cleaning clients
• Conduct regular site inspections and quality audits
• Lead, support, train, and performance-manage cleaning teams
• Coordinate rosters, coverage, and additional worksBuild trusted relationships with clients, site contacts, and stakeholders
• Coordinate scheduled and additional works; manage consumables and supplier orders
• Complete reports, audits, emails, and job updates using mobile/computer systems
• Manage in-contract and additional works invoicing accurately and on time
• Ensure WHS and company standards are met across all sites

Skills and Experience

• Proven experience in a commercial cleaning supervisory/management role
• Well-presented and professional
• Excellent communication skills (verbal and written)—comfortable with client meetings, emails, and reporting
• Strong eye for detail with a commitment to quality and site presentation
• Computer literate—confident with email, reporting systems, mobile apps, and Microsoft365
• Demonstrated ability to build relationships and collaborate effectively with clients and staff
• Highly organised with the ability to manage competing priorities across multiple locations
• Current Australian driver’s licence and a reliable, well-maintained vehicle (essential)
• Comfortable with frequent daily travel and a busy, field-based schedule

Qualifications

• A Working with Children Check
• A national criminal history check (no more than three months old)

What’s on offer

• A fantastic opportunity to join a well-known Australian company
• Outstanding team culture where staff produce excellent results
• Quad Services is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. Veterans, Aboriginal and Torres Strait Islander candidates are encouraged to apply, as we value the unique perspectives and experiences they bring to our team.