Area Manager, Multi-Site Coffee Retail

The Coffee Club; Brisbane; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Competitive base salary

Car allowance

Fuel card

Flexible working arrangements

Paid Parental Leave

Purchased Annual Leave

Professional development

Team events

Job summary

The Coffee Club is seeking an Area Manager to lead performance across its company-owned store portfolio, partnering with Store Leaders to deliver strong commercial results and consistent brand standards in a national network. In this hands-on leadership role, you will coach teams, manage financial performance and drive operational excellence while onboarding new stores and implementing key initiatives.

Regular travel across Australia will be required, and you’ll thrive on building relationships,

Qualifications

• Experience as Area Manager, Multi-Site Manager or similar leadership role in hospitality.
• Ability to analyse financial performance and identify opportunities to improve sales and profitability.
• Strong coaching, communication and relationship-building skills.

Responsibilities

• Provide operational leadership across company-owned stores and partner with Store Leaders to drive results.
• Drive sales growth, profitability and operational excellence through coaching and hands-on support.
• Onboard new stores into the portfolio and manage people transitions.
• Travel nationally to visit stores and lead changes in a field-based role.

Skills

Multi-site leadership

People leadership

Hospitality operations

Financial management

Coaching

Job description

South Brisbane, Queensland 4101, Australia

Full-time Permanent Mid-level Senior

Posted 29 Sep 2026

Description

Drive the performance, growth and success of The Coffee Club's company-owned store portfolio.

As our company-owned store network continues to grow, we're looking for an experienced and commercially minded Area Manager to lead performance, support Cafe Managers and help shape the future of our company-owned cafes.

About Us

It's an exciting time to join The Coffee Club.

As we continue to evolve as one of Australia's most recognised café brands, we're investing in our customer experience, store network and future growth. From our refreshed brand and modern store refurbishments to menu innovation and the continued growth of our cold drinks range, we're creating experiences that resonate with today's customers while staying true to what has made The Coffee Club a favourite for more than 35 years.

Part of the Minor DKL Food Group and global Minor International family, we're one of Australia's leading food franchisors, with hundreds of stores across Australia and internationally.

We're passionate about great coffee, great food and great people, and we're building a culture where our teams can grow, contribute and make a genuine impact.

About the Role

As a Company Store Area Manager, you'll provide operational leadership across The Coffee Club's company-owned store portfolio, partnering with Store Leaders to deliver strong commercial results, outstanding customer experiences and consistent brand standards.

You'll drive sales growth, profitability, operational excellence and team capability through coaching, financial management and hands-on support, helping leaders build high-performing stores and teams.

Alongside supporting existing Company-owned stores, you'll play a key role in onboarding stores into the portfolio as opportunities arise, ensuring smooth operational and people transitions. You'll also help deliver new initiatives, systems and business improvements, supporting teams to successfully embed change.

This role requires regular national travel, sometimes at short notice, and is ideal for someone who thrives in the field, enjoys building relationships and loves solving problems and driving results.

About You

You're a proven multi-site leader who can balance commercial performance with people leadership. You understand what drives results and know how to build capable, engaged and accountable teams.

You'll bring experience in an Area Manager, Multi-Site Manager or similar operational leadership role within hospitality, retail or another customer-focused environment. You're comfortable analysing financial performance, identifying opportunities and supporting Store Leaders to improve sales, profitability, labour management and operational standards.

Strong coaching, communication and relationship-building skills are essential, along with the ability to influence others, prioritise effectively and lead through change. Experience with workforce management, employment compliance and the Franchising Code of Conduct will be highly regarded.

A current driver's licence, reliable vehicle and the ability to travel nationally are required.

Why Join Us?

This is a high-impact leadership role within an iconic Australian brand undergoing an exciting period of growth and transformation.

You'll work closely with Store Leaders, support teams and senior leaders to improve performance, develop people, embed operational excellence and deliver exceptional customer experiences. No two days are the same, and you'll see the impact of your work firsthand across a diverse national store portfolio.

In return, we offer:

• Competitive base salary, car allowance, and fuel card.
• Flexible working arrangements.
• Employer-funded Paid Parental Leave.
• Purchased Annual Leave.
• Professional development and career growth opportunities.
• Team events, celebrations, and a strong culture of recognition.
• Great coffee, every day.
• The chance to be part of an iconic Australian brand with an exciting future.

Ready to Apply?

If you’re passionate about leading multi-site teams, driving commercial performance and creating great customer experiences, we’d love to hear from you.

Please submit your CV and a brief cover letter outlining your experience and interest in the role.

Apply Now and help shape the future of The Coffee Club’s Company-owned store network.

Company Overview

At Minor DKL Food Group, we combine global operational excellence with a passion for innovation and community. Whether you're interested in franchised restaurant operations or the creative, purpose-driven world of specialty coffee, we offer diverse roles that empower you to grow and make a positive impact. If you want to further your hospitality career at The Coffee Club—or explore the sustainable, artisanal realm of specialty coffee with Nomad Coffee Group, our proudly B Corp certified specialty coffee arm—there's a place for you here. Discover a career where every cup, every service, and every experience contributes to our shared success. Join us and be part of a team that’s driving change in the world of coffee and hospitality.