Aquatics Customer Service Advisor

Careers at Council; Sydney; Hybrid; AUD 44,000 - 50,000; Full time

Benefits offered by this job

Gym membership from $18.65/week

Job summary

Inner West Council (IWC) invites applications for a customer-focused role at the Aquatic centres. You will assist a diverse range of users, help them access programs and activities, respond to enquiries, resolve issues, and contribute to a welcoming and inclusive experience for everyone visiting the centres.

The role offers flexible work arrangement options and a remunerative package with hourly pay plus casual loading and superannuation.

Qualifications

• Previous experience in Health, Fitness, Aquatics, Hospitality, Tourism or equivalent industry.
• Experience in a fast-paced high volume customer service environment.
• Strong interpersonal and customer service skills.

Responsibilities

• Provide exceptional service to diverse aquatic centre users and help them access programs and activities.
• Respond to enquiries and resolve issues professionally in a fast-paced setting.
• Contribute to a welcoming and inclusive experience for all visitors.

Skills

Customer service

Interpersonal skills

Organisational skills

Flexible

Job description

Inner West Council (IWC) invites applications for a customer-focused role at the Aquatic centres. You will assist a diverse range of users, help them access programs and activities, respond to enquiries, resolve issues, and contribute to a welcoming and inclusive experience for everyone visiting the centres.

The role offers flexible work arrangement options and a remunerative package with hourly pay plus casual loading and superannuation.