Aquatic Centre Customer Experience Pro

Inner West Council; Sydney; On-site; AUD 37,000 - 52,000; Full time

Benefits offered by this job

Gym membership

Flexible work arrangements

Job summary

Inner West Council is seeking a Customer Service Representative for its Aquatic centres in Sydney. You will deliver friendly, efficient service and help users access programs and activities that promote healthy lifestyles.

The role involves working in a fast-paced environment, handling enquiries, resolving issues, and contributing to an inclusive experience for all visitors. Applicants should read the Position Description for full details.

Qualifications

• Experience in Health, Fitness, Aquatics, Hospitality, Tourism or equivalent industry.
• Experience in a fast-paced high volume customer service environment.
• Demonstrated interpersonal and customer service skills.
• Flexible outlook with ability to resolve problems.
• Strong organisational and administrative skills.

Responsibilities

• Provide exceptional service to aquatic centre users.
• Respond to enquiries and resolve issues professionally.
• Contribute to a welcoming and inclusive experience for all visitors.

Skills

Health/aquatics industry experience

Fast-paced customer service

Interpersonal skills

Problem solving

Organisational skills

Job description

Inner West Council is seeking a Customer Service Representative for its Aquatic centres in Sydney. You will deliver friendly, efficient service and help users access programs and activities that promote healthy lifestyles.

The role involves working in a fast-paced environment, handling enquiries, resolving issues, and contributing to an inclusive experience for all visitors. Applicants should read the Position Description for full details.