Aquatics Customer Service Specialist | Flexible Hours

Catholic Education Diocese of Rockhampton; Inner West; On-site; AUD 37,000 - 52,000; Full time

Benefits offered by this job

Gym membership $18.65/week

Job summary

Inner West Council is seeking a customer-focused team member to support patrons at its aquatic centres. In a fast-paced environment you will respond to enquiries, resolve issues and help visitors access activities that promote active, healthy lifestyles.

The role emphasises inclusivity and exceptional service for a diverse community. We value reliability, strong interpersonal skills and a flexible approach.

Qualifications

• Previous experience in Health, Fitness, Aquatics, Hospitality, Tourism or equivalent industry.
• Experience in a fast-paced high volume customer service environment.
• A demonstrated high level of interpersonal and customer service skills.
• Flexible outlook and ability to resolve problems.
• Organisational and administrative skills.

Responsibilities

• Provide exceptional service to a diverse range of aquatic centre users.
• Respond to enquiries, resolve issues professionally.
• Contribute to a welcoming and inclusive experience for everyone who visits the Inner West Council Aquatic centres.

Skills

Health & Fitness

Aquatics

Hospitality

Tourism

Customer service

Interpersonal skills

Flexibility

Organisational skills

Job description

Inner West Council is seeking a customer-focused team member to support patrons at its aquatic centres. In a fast-paced environment you will respond to enquiries, resolve issues and help visitors access activities that promote active, healthy lifestyles.

The role emphasises inclusivity and exceptional service for a diverse community. We value reliability, strong interpersonal skills and a flexible approach.