Aquatic Facility Manager: Lead Operations & Safety

Pcyc; Innisfail; On-site; AUD 81,000 - 99,000; Full time

Benefits offered by this job

Free PCYC Gym Membership

Flexible work options may be available

Volunteer day every year

EAP access

Retention leave on anniversaries

Annual leave loading 17.5%

Job summary

PCYC Innisfail Pool is hiring an Aquatic Facility Manager to lead operations, safety, and performance, delivering exceptional service for staff and patrons. You will shape a safe, customer-first culture while driving continuous improvement and community impact.

The role requires oversight across operations, finances, and staff empowerment, with travel across the state as needed and compliance with safeguarding policies.

Qualifications

• Leadership and staff supervision experience.
• Strong safety and risk management focus.
• Customer-centric service delivery to Aquatic Facility users.

Responsibilities

• Lead operations, safety, and performance of the aquatic facility.
• Drive operational and financial success while fostering teamwork and continuous improvement.
• Create a safe, welcoming, and customer-first environment and empower staff.

Skills

Leadership

Team management

Safety awareness

Customer service

Communication

Education

Pool Lifeguard Certificate

First Aid and CPR

Teacher of Swimming & Water Safety (desirable)

Working with Children Check (Blue Card)

Job description

PCYC Innisfail Pool is hiring an Aquatic Facility Manager to lead operations, safety, and performance, delivering exceptional service for staff and patrons. You will shape a safe, customer-first culture while driving continuous improvement and community impact.

The role requires oversight across operations, finances, and staff empowerment, with travel across the state as needed and compliance with safeguarding policies.