Appointment Setter (remote / work from home)

Education Support Programmes Pty Ltd; Brisbane; Remote; AUD 39,000 - 44,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Commission

Job summary

Education Support Programmes Pty Ltd – Brisbane QLD seeks enthusiastic appointment setters to cold and warm call prospective clients in Australia and New Zealand to book online product demonstrations with SmartLab.

This role is fully remote with flexible hours. It offers $30.00 AUD per hour plus $15.00 AUD commission for each booked meeting that attends.

Qualifications

• Previous appointment setting / call centre / cold or warm calling experience is required.
• You must reside in Australia or NZ.
• Access to your own computer/laptop with a reliable internet connection.
• Your own phone plan (preferably unlimited international calling to NZ and Australia).

Responsibilities

• Call prospective clients in Australia and New Zealand to book online product demonstrations.
• Maintain KPI targets as per trading hours and trial period.
• Log calls and meetings using Salestrail dialer.

Skills

Appointment setting

Cold calling

Warm calling

Call centre experience

Tools

Salestrail app dialer

Job description

Appointment Setter (remote / work from home)

Education Support Programmes Pty Ltd - Brisbane QLD

SmartLab is an online Literacy, Mathematics and Science Diagnostic and Learning Platform for primary and secondary schools across Australia and New Zealand (www.mysmartlab.com.au).

Role

SmartLab is seeking enthusiastic appointment setters to cold and warm call prospective clients in Australia and New Zealand to book them in for online product demonstrations with our team.

Job type

This role is solely remote (work from home). You can also pick and choose your own hours.

Hourly rate + commission

$30.00 AUD per hour plus $15.00 AUD commission for each booked meeting that turns up.

Experience

• Previous appointment setting / call centre / cold or warm calling experience is required.

Hours

You will initially start with a 10-hour paid trial where you will be required to book at least 3 meetings. If you are successful meeting the trial KPIs within your first 10 hours, we can then offer ongoing hours provided you can maintain our standard KPIs of one meeting booked every 2.5 hours. The average for the team is one meeting booked every 1-2 hours.

Timeline

If you are successful, we will kick off with a 45-minute online training session, followed by a paid 10-hour trial period in which to meet our KPIs of booking 3 meetings or under. The 10-hour trial can be split up over various days. If you are successful in the trial, you will be offered ongoing hours from now until the first week of December 2026 when schools go on break (provided you maintain the standard KPIs of one meeting booked at least every 2.5 hours).

Requirements

• You must reside in Australia or NZ
• Access to your own computer/laptop with a reliable internet connection
• Your own phone plan (preferably unlimited international calling plan to call NZ as well as Australia)
• Sailstrail app dialer for call logging (note this is mandatory for the role and the application only works on mobile phones / WhatsApp, and not computer/VoIP dialing). Please review Salestrail's terms of service to ensure you are comfortable using their app before accepting this role.