APAC Post-Trade Solutions Lead

Broadridge; New South Wales; On-site; AUD 180,000 - 280,000; Full time

Job summary

Broadridge is seeking an experienced, client-facing Product Scope Lead to support its post-trade technology business across Australia and APAC. The role requires deep knowledge of post-trade operations, back-office technology, and CHESS workflows, serving as the bridge between clients, Product, Engineering, Support, and Account Management.

The successful candidate will own the product technically and operationally, lead solution design for client requirements, and act as a senior escalation

Qualifications

• 7–10 years’ experience in capital-markets tech or broker/dealer environments.
• Strong experience in capital markets, post-trade operations, clearing, settlement, custody or back-office systems.
• Understanding of Australian equities operations and ASX CHESS workflows.
• Experience implementing, supporting or integrating post-trade tech platforms.
• Strong technical capability: system architecture, interfaces, data flows and solution design.
• Ability to read code and technical logs to troubleshoot issues and understand the platform.
• Experience managing client escalations, production incidents, BAU change and operational risks.
• Experience supporting pre-sales, client solution workshops or implementation scoping.
• Excellent written and verbal communication; ability to adapt between business and technical audiences.
• Strong judgement and calm, practical approach in high-pressure situations.

Responsibilities

• Own the product from a technical and operational perspective, with strong knowledge of Australian post-trade market practices and CHESS workflows.
• Lead solution design for client requirements, BAU changes, product enhancements and market-driven initiatives acting as a conduit to convey requirements to engineering teams
• Act as a senior escalation point for complex production incidents, working with clients and internal teams to identify quick, pragmatic workarounds and sustainable resolutions.
• Support client service reviews, release planning, root-cause analysis, risk management and continuous service improvement.
• Provide subject-matter expertise for new client implementations, upgrades and migrations across Australia, Hong Kong, Japan and the wider APAC region.
• Partner with Sales and Account Management on pre-sales opportunities, including client workshops, solution proposals, scope definition, estimates and implementation planning
• Communicate complex post-trade and technical concepts clearly to business, operations, technology and senior stakeholder audiences.
• Work effectively across geographically distributed teams, time zones and client organizations.

Skills

Capital markets

Post-trade operations

CHESS workflows

Solution design

Technical logs debugging

Client escalations

Pre-sales support

Communication

Team collaboration

Problem solving

Job description

Broadridge is seeking an experienced, client-facing Product Scope Lead to support its post-trade technology business across Australia and APAC. The role requires deep knowledge of post-trade operations, back-office technology, and CHESS workflows, serving as the bridge between clients, Product, Engineering, Support, and Account Management.

The successful candidate will own the product technically and operationally, lead solution design for client requirements, and act as a senior escalation