APAC Client Manager | Creative Partnerships, Hybrid

Genero; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Job summary

Genero is seeking a Client Manager to lead top-tier client relationships and guide large-scale content programs across Australia and the APAC region. You’ll manage from briefing to final delivery, ensuring creative excellence and timely production within a hybrid Sydney/Melbourne framework.

You’ll work with global brands, collaborate with our creator network, and contribute to platform processes. The role requires strong relationship skills, strategic thinking, and hands-on delivery across

Qualifications

• Bachelor’s degree or equivalent practical experience is required.
• 3-5 years’ experience in a similar agency/brand/media role.
• Experience in managing creator content programs with social creators and talent managers.
• Proven ability to deliver results with a strong client service mindset.
• Excellent problem-solving, communication and stakeholder management skills.
• Ability to manage multiple projects and clients simultaneously.
• Solid understanding of social/digital content best practices across platforms like Instagram, TikTok, YouTube, Facebook and Pinterest.

Responsibilities

• Manage large-scale content programs and partnerships, ensuring impactful work and fast turnarounds.
• Build strong client relationships as a trusted day-to-day partner.
• Oversee day-to-day creative and production workflows, including budgets, timelines and quality.
• Coordinate with social creators from discovery through briefing and delivery.
• Collaborate with our creator network to elevate ideas and execution for brands.
• Guide clients in shortlisting and selecting creators and pitches on briefs.
• Contribute ideas to improve our platform, tools and processes for clients and creators.

Skills

Taste

Relationship builder

Self starter

Meticulous

Education

Bachelor’s degree or equivalent practical experience

Job description

Genero is seeking a Client Manager to lead top-tier client relationships and guide large-scale content programs across Australia and the APAC region. You’ll manage from briefing to final delivery, ensuring creative excellence and timely production within a hybrid Sydney/Melbourne framework.

You’ll work with global brands, collaborate with our creator network, and contribute to platform processes. The role requires strong relationship skills, strategic thinking, and hands-on delivery across