AO4/1 Regional Support Coordinator - FNQ (Cairns)

Randstad; Cairns Regional; On-site; AUD 90,000 - 115,000; Full time

Job summary

Randstad has partnered with the Queensland Government to recruit a Regional Support Coordinator (AO4.1) based in Cairns. In this fast-paced role, you will deliver executive-level administrative assistance to the Regional Director and Regional Management Team (RMT) while supervising a small operational support team.

We seek proven leadership in senior business support, strong MS Office capabilities, and a proactive, discreet approach to high-level communications and governance.

Qualifications

• Senior business support or executive coordination background.
• Experience supervising administrative staff or teams.
• Advanced skills in MS Office and office technology.
• Strong written and verbal communication with discretion.
• Public sector experience is highly regarded.

Responsibilities

• Lead and mentor a small support team handling reception, resources, and admin tasks.
• Provide executive-level assistance to the Regional Director and RMT.
• Coordinate reporting, documentation, and process maps for leadership.
• Troubleshoot IT/AV for meetings and digital equipment.
• Act as the main regional contact for administrative inquiries.

Skills

Leadership & team supervision

Executive coordination

Stakeholder management

Advanced MS Office

Problem solving & prioritisation

Written & verbal communication

Discretion & confidentiality

IT/AV troubleshooting

Education

Public sector experience

Supervision/mentoring experience

Tools

MS Office

Visio

Teams

Outlook

Job description

AO4/1 Regional Support Coordinator - FNQ (Cairns)

Randstad has partnered with the Queensland Government to recruit a Regional Support Coordinator (AO4.1) based in Cairns. In this fast-paced role, you will deliver executive-level administrative assistance to the Regional Director and Regional Management Team (RMT) while supervising a small operational support team.

Key Responsibilities

• Leadership & Coordination: Supervise, mentor, and allocate daily tasks to three AO3 Business Support Officers covering reception, resources, and general office administration.

• Executive Support: Manage the Regional Director's inbox, triage correspondence, monitor action registers, and draft high-level documentation and briefing notes.

• Reporting & Documentation: Collate regional data, maintain registers, draft presentations, and build process maps to inform leadership decision-making.

• Operations & IT Support: Maintain office workflows and provide hands‑on IT/AV troubleshooting for meeting rooms, MS Teams, and digital equipment.

• Stakeholder Management: Serve as the primary regional point of contact for administrative inquiries, tracking deliverables across multiple internal and external stakeholders.

What You Bring

• Proven background in senior business support, executive coordination, or team leadership (prior public sector experience highly regarded).

• Demonstrated experience supervising or mentoring administrative staff.

• Advanced proficiency across Microsoft Office (Word, Excel, PowerPoint, Visio, and Teams).

• Strong problem‑solving initiative with the ability to manage competing priorities with minimal supervision.

• Exceptional written and verbal communication skills, paired with high attention to detail and discretion.

• Practical confidence in troubleshooting office AV and virtual meeting technology.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.