AO3 Project Administration Officer

DFP Recruitment; Townsville City; On-site; AUD 65,000 - 90,000; Full time

Job summary

DFP Recruitment in Townsville is seeking an AO3 Project Administration Officer to join our government client’s team. You will support project delivery with high-quality administrative services and play a key role in ensuring accurate documentation and smooth operations.

The role requires strong admin experience, excellent communication, and proficiency with Microsoft Office and Ellipse. A team-focused, proactive approach is essential for success in a fast-paced environment.

Qualifications

• Previous administration experience in a busy office environment.
• Strong attention to detail and commitment to accuracy.
• Proficiency in Microsoft Office Suite, particularly Outlook, Teams, Excel, and Word.
• Excellent communication and customer service skills.
• Ability to manage competing priorities and meet deadlines.
• A proactive, flexible, and team-focused approach.
• Experience using Ellipse is highly regarded but not essential.
• Ideal with project administration experience

Responsibilities

• Provide efficient, professional, and high-quality administrative support to customers and stakeholders.
• Maintain accuracy when preparing documents, reports, records, and information systems, including Ellipse and Microsoft Office applications.
• Respond to enquiries and provide support to senior staff, including during periods of absence.
• Develop, maintain, and update procedures, registers, and administrative manuals.
• Contribute to continuous improvement initiatives and process enhancements.
• Undertake general administrative duties to support business operations.
• Work collaboratively within a positive and professional team environment.

Skills

Attention to detail

Communication skills

Customer service

Time management

Education

Office administration experience

Tools

Microsoft Office

Ellipse

Job description

Our State Government client is seeking an experienced and motivated AO3 Project Administration Officer to join their Townsville team. This is an excellent opportunity for an organised administrator who thrives in a fast-paced environment and enjoys supporting project delivery through high-quality administrative services.

Key Responsibilities

• Provide efficient, professional, and high-quality administrative support to their customers and stakeholders.
• Maintain accuracy when preparing documents, reports, records, and information systems, including Ellipse and Microsoft Office applications.
• Respond to enquiries and provide support to senior staff, including during periods of absence.
• Develop, maintain, and update procedures, registers, and administrative manuals.
• Contribute to continuous improvement initiatives and process enhancements.
• Undertake general administrative duties to support business operations.
• Work collaboratively within a positive and professional team environment.

About You

• Previous administration experience in a busy office environment.
• Strong attention to detail and commitment to accuracy.
• Proficiency in Microsoft Office Suite, particularly Outlook, Teams, Excel, and Word.
• Excellent communication and customer service skills.
• Ability to manage competing priorities and meet deadlines.
• A proactive, flexible, and team-focused approach.
• Experience using Ellipse is highly regarded but not essential.
• Ideal with project administration experience

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process.