AO3 Learning & Development Support Officer

Synergie; Brisbane; On-site; AUD 69,000 - 76,000; Full time

Job summary

Synergie Australia is seeking a Learning and Development Support Officer to assist a trusted Government client in Brisbane. The role focuses on coordinating learning programs and delivering comprehensive administrative support to enhance workforce capability.

You will manage learner enrolments, attendance, LMS administration, document control, and training logistics within a fast-paced, collaborative team. The contract runs through 30 June 2027 at 50–55 AUD per hour plus super, with potential

Qualifications

• Administration/coordination or customer service experience.
• Strong organisation and time-management skills.
• Excellent attention to detail and communication.
• Experience with MS Teams, Outlook, Excel and SharePoint.

Responsibilities

• Provide administrative support for learning and development activities.
• Coordinate learner enrolments and training bookings.
• Update attendance records and learner information.
• Prepare and distribute training materials and resources.
• Coordinate meeting papers, agendas, minutes and correspondence.
• Arrange training rooms, printing, catering and equipment.
• Maintain training trackers and electronic records.
• Collate learner evaluation results and feedback.

Skills

Administration

Organisation

Attention to detail

Communication

Independent working

Teamwork

Tools

MS Teams

Outlook

Excel

SharePoint

Job description

Help coordinate learning programs that build workforce capability.

We think outside the box by redefining recruitment.

Through long-term partnerships, we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond.

Synergie Australia is seeking an AO3 Learning and Development Support Officerfor atrusted Government client located in the Brisbane CBD.

The important parts:

Pay:$50–$55 per hour + Super | Duration:23 November 2026 to 30 June 2027 (potential for extension)

What you will be required to do:

• Provide administrative support for learning and development activities
• Monitor shared mailboxes and respond to routine enquiries
• Escalate complex or sensitive enquiries when required
• Coordinate learner enrolments and training bookings
• Update attendance records and learner information
• Complete learner management system administration
• Prepare and distribute training materials and resources
• Coordinate meeting papers, agendas, minutes and correspondence
• Arrange training rooms, printing, catering and equipment
• Track invoices, payment requests and related documentation
• Maintain training trackers, registers and electronic records
• Support equipment, onboarding and offboarding processes
• Complete post-training administration
• Collate learner evaluation results and feedback
• Maintain accurate supporting documentation
• Follow established procedures and identify administrative improvements
• Prioritise daily tasks and meet competing deadlines

To be successful in the role you will:

• Previous administration, coordination or customer service experience
• Strong organisation and time-management skills
• Excellent attention to detail
• Well-developed written and verbal communication
• Confidence responding to routine stakeholder enquiries
• The ability to manage competing deadlines in a fast-paced environment
• Reliability, initiative and a willingness to assist across varied tasks
• The ability to work independently on routine activities
• A collaborative and team-focused approach
• Experience using Microsoft Teams, Outlook, Excel and SharePoint
• Accurate data-entry and record-management skills
• Confidence preparing professional documents and correspondence

Experience with learner management systems or training administration processes would be highly regarded but is not mandatory.

What’s on offer for you:

• Secure a government contract through to June 2027
• Build valuable learning and development administration experience
• Possibility of contract extension
• Varied work across training coordination, systems and logistics
• Exposure to learner management and training administration processes
• Collaborative and fast-paced team environment
• Opportunity to support meaningful employee development programs

Synergie Australia delivers a full 360º recruitment solution, consisting oftemporaryandpermanent recruitment services, and more.Safetyis of the highest priority, and Synergie Australia prides itself on fostering a culture that champions guidance and care in the workforce.Beyond recruitment, Synergie Australia is motivated to improve everyday standards within the working landscape so people can thrive today, and in the future. This approach delivers real change to communities by improving workplaces, local economies, inequalities, and changes to the climate. If you aspire for better, let’swork together.