AO5 Business Support Coordinator

Synergie Group; Brisbane; On-site; AUD 90,000 - 96,000; Full time

Benefits offered by this job

Cannon Hill location

Job summary

Synergie Australia is seeking an AO5 Senior Business Support Coordinator for a trusted Government client located in Cannon Hill, Brisbane. The role offers an hourly rate of $65–$70 plus Super, on a fixed-term contract from 9 November 2026 to 26 March 2027, with extension potential.

You will lead and develop a high-performing business support team, oversee field-based staff, and drive process improvements across a complex government environment.

Qualifications

• Advanced Microsoft Excel knowledge and practical experience.
• Experience leading business support or administrative teams.
• Strong data analysis and reporting skills.
• Strong written and verbal communication skills.

Responsibilities

• Lead the overall function and performance of a business support section.
• Oversee, support and coordinate field-based and business support employees.
• Provide high-level administrative assistance and advice across the region.
• Manage staff performance, conduct and professional development.
• Lead, coach and train employees to strengthen their skills and knowledge.
• Coordinate the implementation of business initiatives.
• Identify and resolve issues affecting the successful delivery of initiatives.
• Provide advice to senior management on administrative and operational matters.
• Review work practices and recommend process improvements.
• Analyse operational data to identify trends, risks and opportunities.

Skills

Leadership

Data analysis

Stakeholder management

Process improvement

Communication

Tools

Microsoft Excel

Job description

We think outside the box by redefining recruitment.

Through long-term partnerships, we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond.

Synergie Australia is seeking an AO5 Senior Business Support Coordinatorfor atrusted Government client located in Cannon Hill.

The important parts:

Pay:$65–$70 per hour + Super | Duration:9 November 2026 to 26 March 2027 (potential for extension)

What you will be required to do:

As the Senior Business Support Coordinator, you will:

• Lead the overall function and performance of a business support section
• Oversee, support and coordinate field-based and business support employees
• Provide high-level administrative assistance and advice across the region
• Manage staff performance, conduct and professional development
• Lead, coach and train employees to strengthen their skills and knowledge
• Coordinate the implementation of business initiatives
• Identify and resolve issues affecting the successful delivery of initiatives
• Provide advice to senior management on administrative and operational matters
• Review work practices and recommend process improvements
• Analyse operational data to identify trends, risks and opportunities
• Provide advice on integrated business management systems
• Ensure processes and procedures comply with established business systems
• Coordinate responses to escalated customer enquiries
• Build productive relationships and resolve stakeholder concerns
• Motivate employees to achieve strong service and performance outcomes
• Promote a safe, respectful and equitable working environment
• Support diversity and inclusion strategies across the workforce

To be successful in the role you will:

Mandatory requirement

• Advanced Microsoft Excel knowledge and practical experience

Required capabilities

• Experience leading business support or administrative teams
• Demonstrated people leadership and performance-management capability
• Experience coaching, training and supporting employees
• Strong data analysis and reporting skills
• Demonstrated experience improving business processes
• Experience implementing business initiatives within a complex organisation
• Strong written and verbal communication skills
• The ability to build relationships and influence positive outcomes
• Confidence resolving conflict and escalated customer concerns
• Sound research, analytical and decision-making capability
• Experience advising senior managers on operational issues
• Strong customer and stakeholder focus
• The ability to monitor progress and identify delivery risks
• A professional, accountable and inclusive leadership approach

What’s on offer for you:

• Lead and develop a high-performing business support team
• Drive process improvement across a complex government environment
• Contract through to March 2027
• Possibility of extension
• Senior responsibility across people, systems and service delivery
• Opportunity to advise senior management and influence business outcomes
• Convenient Cannon Hill location

Synergie Australia delivers a full 360 recruitment solution, consisting oftemporaryandpermanent recruitment services, and more.Safetyis of the highest priority, and Synergie Australia prides itself on fostering a culture that champions guidance and care in the workforce.Beyond recruitment, Synergie Australia is motivated to improve everyday standards within the working landscape so people can thrive today, and in the future. This approach delivers real change to communities by improving workplaces, local economies, inequalities, and changes to the climate. If you aspire for better, let’s work together.