AO3 Business Support Officer

Synergie Group; Toowoomba Regional; On-site; AUD 69,000 - 76,000; Full time

Benefits offered by this job

Superannuation

Job summary

Synergie Australia is recruiting an AO3 Business Support Officer for a trusted Government client in Toowoomba. The role offers an hourly rate of AUD 50–55 plus super, with an initial contract from 2 November 2026 to 1 February 2027 and potential extension.

You will maintain asset registers, process work orders, coordinate with contractors and support the team with general administrative duties. Prior admin experience and strong Excel skills are desirable.

Qualifications

• Previous administration or business support experience.
• Strong attention to detail with accurate data-entry skills.
• Sound knowledge of Microsoft Excel and other Microsoft applications.
• Excellent organisation and time-management skills.
• Strong customer service and communication capabilities.
• Ability to manage competing tasks and meet deadlines.
• Proactive and collaborative approach.
• Clear written and verbal communication skills.

Responsibilities

• Maintain accurate asset registers and associated records.
• Create, update and monitor work orders.
• Track outstanding work and follow up required actions.
• Coordinate service activities with contractors and trade personnel.
• Update operational information in business systems.
• Review records for accuracy, completeness and consistency.
• Respond to customer and stakeholder enquiries.
• Prepare correspondence, reports and routine documentation.
• Maintain electronic files, registers and administrative records.
• Use Microsoft Excel and other Microsoft applications.
• Support the team with general administrative duties.
• Report potential delays, discrepancies or operational issues and contribute to timely delivery of maintenance services.

Skills

Data entry

Attention to detail

Excel

Organization

Customer service

Communication

Time management

Team collaboration

Tools

Microsoft Excel

Microsoft applications

Job description

We think outside the box by redefining recruitment.

Through long-term partnerships, we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond.

Synergie Australia is seeking an AO3 Business Support Officerfor atrusted Government client located in Toowoomba.

The important parts

Pay

$50-$55 per hour + Super

Duration

2 November 2026 to 1 February 2027 (potential for extension)

What you will be required to do

As the Business Support Officer, you will:

• Maintain accurate asset registers and associated records
• Create, update and monitor work orders
• Track outstanding work and follow up required actions
• Coordinate service activities with contractors and trade personnel
• Update operational information in business systems
• Review records for accuracy, completeness and consistency
• Respond to customer and stakeholder enquiries
• Prepare correspondence, reports and routine documentation
• Maintain electronic files, registers and administrative records
• Use Microsoft Excel and other Microsoft applications
• Support the team with general administrative duties
• Report potential delays, discrepancies or operational issuesContribute to the timely delivery of maintenance services

To be successful in the role you will

• Previous administration or business support experience
• Strong attention to detail and accurate data-entry skills
• Sound knowledge of Microsoft Excel and other Microsoft applications
• Excellent organisation and time-management skills
• Strong customer service and communication capabilities
• The ability to manage competing tasks and meet deadlines
• Confidence using business systems and maintaining electronic records
• The ability to research information and resolve routine discrepancies
• A proactive and collaborative approach
• Clear and concise written and verbal communication skills

Experience coordinating contractors, trades or maintenance services would be highly regarded but is not mandatory.

What’s on offer for you

• Government assignment based in Toowoomba
• Contract through to February 2027
• Possibility of extension
• Valuable asset and work-order management experience
• Exposure to contractor and trade-service coordination
• Varied administrative and customer service responsibilities
• Collaborative and service-focused team environment

Synergie Australia delivers a full 360 recruitment solution, consisting oftemporaryandpermanent recruitment services, and more.Safetyis of the highest priority, and Synergie Australia prides itself on fostering a culture that champions guidance and care in the workforce.Beyond recruitment, Synergie Australia is motivated to improve everyday standards within the working landscape so people can thrive today, and in the future. This approach delivers real change to communities by improving workplaces, local economies, inequalities, and changes to the climate. If you aspire for better, let'swork together.