AO3 Administration Support Officer | Brisbane CBD

Randstad NV; Brisbane; Hybrid; AUD 61,000 - 87,000; Full time

Job summary

Randstad is sourcing AO3 Administration Support Officers for a Queensland government organisation in Brisbane CBD. This full-time temp contract (3 months, with possible extension) offers on-site and hybrid working arrangements and a starting pay of $53.55/hr plus super.

Responsibilities include coordinating executive correspondence, managing priorities, and delivering finance, procurement, travel, asset management and invoicing support.

Qualifications

• Experience providing administrative or operational support in a fast-paced team environment.
• Excellent written and verbal communication with professional etiquette.
• Ability to manage records, data entry, and documentation accurately while handling competing priorities.
• Proficiency in Microsoft Office and familiarity with EDRMS like TRIM/Content Manager.
• Understanding of confidentiality, ethical conduct, and public sector governance.
• Satisfactory criminal history check.
• Australian Citizen or Permanent Resident.

Responsibilities

• Coordinate departmental requests and correspondence from the Executive Office and internal stakeholders.
• Manage daily work priorities, deadlines, and operational workflows across the branch.
• Deliver end-to-end administrative support across finance, procurement, travel, asset management, and invoicing.
• Coordinate office logistics including building access, ID cards, telecommunications, and gifts registration.
• Research topics and prepare high-quality correspondence, reports, briefings, and ad-hoc documentation.
• Assist with internal ad-hoc projects to support divisional operations under the Executive Director.
• Build and maintain relationships with divisional stakeholders, management, and departments.
• Provide administrative support to the Commercial team and assist with unit activities and outcomes.
• Support Communications and Media in organisational communications and media activities.
• Act as coordinator for corporate complaints handling, including acknowledgement and recording.
• Maintain effective relationships with internal and external clients, providing customer service in person, on the phone, and via email.
• Assist with monitoring and administration of service provider contracts.
• Assist with development and review of documentation including letters, briefs, policies and procedures.
• Coordinate unit meetings including agendas distribution and minute taking.

Skills

Administrative support

Communication skills

Record keeping

MS Office proficiency

Tools

Microsoft Office Suite

TRIM/Content Manager

Job description

• Full-time 3-month contract with possible extension
• On-site and hybrid working arrangement options available
• Offering $53.55/hr + super

Our client is a Queensland government organisation based in Brisbane CBD. They are currently seeking multiple AO3 Administration Support Officers to join them as soon as possible on a full-time temp contract.

Key Responsibilities

• Coordinating departmental requests and correspondence from the Executive Office and key internal stakeholders.
• Managing and reviewing daily work priorities, deadlines, and operational workflows across the branch.
• Delivering end-to-end administrative support across finance, procurement, travel arrangements, asset management, and invoicing.
• Coordinating office logistics, including building access, ID cards, telecommunications, and gifts registration.
• Researching topics and preparing high-quality correspondence, reports, briefings, and ad-hoc documentation.
• Assisting with internal ad-hoc projects to support divisional operations under the direction of the Executive Director.
• Building and maintaining effective working relationships with divisional stakeholders, management, and broader departmental teams.
• Provide quality and timely administrative support to the Commercial team including the Executive General Manager, Commercial and Content through the completion of administrative tasks and assisting with delivery of unit activities, deliverable and outcomes.
• Support the Communications and Media function in the delivery of organisational communications and media activities.
• Act as the coordinator for the corporate complaints handling process, including acknowledging receipt of complaint, liaising with staff and recording of complaints.
• Maintain effective relationships with internal and external clients and stakeholders, providing exceptional customer service in person, via phone and email ensuring quality outcomes in a timely manner.
• Assist with monitoring and administration of service provider contracts.
• Assist with the development and review of documentation including written correspondence, board papers, government briefs, policies and procedures.
• Coordinate unit meetings including preparation and distribution of meeting agendas and minute taking where required.

Key Requirements

• Demonstrate experience providing administrative or operational support within a fast-paced team environment.
• Excellent written and verbal communication skills, with a high level of professional etiquette.
• Proven ability to manage records, data entry, and documentation accurately while handling competing priorities.
• Proficiency in the Microsoft Office Suite (Word, Excel, Outlook, Teams) and experience using Electronic Document and Records Management Systems (EDRMS) like TRIM/Content Manager is highly desirable.
• Demonstrate understanding of confidentiality, ethical conduct, and public sector governance principles.
• Satisfactory criminal history check required.
• Must be Australian Citizen or Permanent Resident.

What's In It for You?

Working as a contractor with Randstad comes with many benefits including:

• Access to our benefits platforms offering discounts at a range of huge retailers
• 3 x pay runs per week ensuring you are always paid within the week
• Exclusive access to roles before we go to market
• Access to our employee assistance program services, including counselling services

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.