AO3 Administration Support Officer | Brisbane CBD

Select Aust Sydney; Brisbane; Hybrid; AUD 61,000 - 87,000; Full time

Benefits offered by this job

Discounts at retailers

Employee assistance program

3x pay runs per week

Job summary

Randstad is seeking an AO3 Administration Support Officer in Brisbane CBD on a full-time 3-month contract with the potential for extension. The role involves coordinating executive support, managing priorities, and delivering end-to-end administrative tasks across finance, procurement, travel, and reporting.

On-site with hybrid options, the position requires strong communication, confidentiality and governance awareness, plus experience with MS Office and EDRMS like TRIM.

Qualifications

• Experience providing administrative or operational support in a fast-paced environment.
• Excellent written and verbal communication with professional etiquette.
• Proficiency with MS Office and Electronic Document and Records Management Systems (EDRMS).
• Must pass satisfactory criminal history check.
• Australian Citizen or Permanent Resident required.

Responsibilities

• Coordinate departmental requests and correspondence from the Executive Office and internal stakeholders.
• Manage daily work priorities, deadlines, and workflows across the branch.
• Provide end-to-end administrative support across finance, procurement, travel, asset management and invoicing.
• Coordinate office logistics: building access, ID cards, telecom, gifts registration.
• Research topics and prepare high-quality correspondence, reports, and briefings.

Skills

Administrative support

Written and verbal communication

Records management

Microsoft Office

EDRMS TRIM/Content Manager

Confidentiality & governance

Criminal history check compliance

Tools

Microsoft Office Suite

TRIM/Content Manager

Job description

Job Type: Temporary position | Full time position

Job Description

AO3 Administration Support Officer | Brisbane CBD Full-time 3-month contract with possible extension Offering $53.55/hr + super

On-site and hybrid working arrangement options available About the Role Our client is a Queensland government organisation based in Brisbane CBD.

Key Responsibilities

• Coordinating departmental requests and correspondence from the Executive Office and key internal stakeholders.
• Managing and reviewing daily work priorities, deadlines, and operational workflows across the branch.
• Delivering end-to-end administrative support across finance, procurement, travel arrangements, asset management, and invoicing.
• Coordinating office logistics, including building access, ID cards, telecommunications, and gifts registration.
• Researching topics and preparing high-quality correspondence, reports, briefings, and ad-hoc documentation.
• Assisting with internal ad-hoc projects to support divisional operations under the direction of the Executive Director.
• Building and maintaining effective working relationships with divisional stakeholders, management, and broader departmental teams.
• Provide quality and timely administrative support to the Commercial team including the Executive General Manager, Commercial and Content through the completion of administrative tasks and assisting with delivery of unit activities, deliverable and outcomes.
• Support the Communications and Media function in the delivery of organisational communications and media activities.
• Act as the coordinator for the corporate complaints handling process, including acknowledging receipt of complaint, liaising with staff and recording of complaints.
• Maintain effective relationships with internal and external clients and stakeholders, providing exceptional customer service in person, via phone and email ensuring quality outcomes in a timely manner.
• Assist with monitoring and administration of service provider contracts.
• Assist with the development and review of documentation including written correspondence, board papers, government briefs, policies and procedures.
• Coordinate unit meetings including preparation and distribution of meeting agendas and minute taking where required.

Key Requirements

• Demonstrate experience providing administrative or operational support within a fast-paced team environment.
• Excellent written and verbal communication skills, with a high level of professional etiquette.
• Proven ability to manage records, data entry, and documentation accurately while handling competing priorities.
• Proficiency in the Microsoft Office Suite (Word, Excel, Outlook, Teams) and experience using Electronic Document and Records Management Systems (EDRMS) like TRIM/Content Manager is highly desirable.
• Demonstrate understanding of confidentiality, ethical conduct, and public sector governance principles.
• Satisfactory criminal history check required.
• Must be Australian Citizen or Permanent Resident.

What's In

It for You? Working as a contractor with Randstad comes with many benefits including:

• Access to our benefits platforms offering discounts at a range of huge retailers 3 x pay runs per week ensuring you are always paid within the week Exclusive access to roles before we go to market
• Access to our employee assistance program services, including counselling services

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.

We actively encourage applications from any background.