AO3 Business Support Officer

Synergie; Brisbane; On-site; AUD 69,000 - 76,000; Full time

Job summary

Synergie Australia is seeking an AO3 Business Support Officer for a trusted Government client in Toowoomba. The role involves maintaining asset registers, creating and tracking work orders, coordinating with contractors, and handling routine admin tasks in a government setting.

The position is a 2 Nov 2026 to 1 Feb 2027 contract with potential extension, paying $50–$55 per hour plus Super. Strong data-entry, Excel skills, and customer service are essential to support delivery of maintenance

Qualifications

• Previous administration or business support experience.
• Strong data-entry accuracy and attention to detail.
• Good knowledge of Microsoft Excel and Microsoft applications.

Responsibilities

• Maintain accurate asset registers and associated records.
• Create, update and monitor work orders.
• Track outstanding work and follow up on required actions.
• Coordinate service activities with contractors and trade personnel.
• Update operational information in business systems.
• Review records for accuracy, completeness and consistency.
• Respond to customer and stakeholder enquiries.
• Prepare correspondence, reports and routine documentation.
• Maintain electronic files, registers and administrative records.
• Support the team with general administrative duties.
• Report potential delays, discrepancies or operational issues.
• Contribute to the timely delivery of maintenance services.

Skills

Attention to detail

Time management

Customer service

Communication

Prioritisation

Collaborative approach

Tools

Microsoft Excel

Microsoft Office Suite

Job description

Coordinate work orders and help keep essential services moving.

We think outside the box by redefining recruitment.

Through long-term partnerships, we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond.

Synergie Australia is seeking an AO3 Business Support Officer for a trusted Government client located in Toowoomba.

Pay:$50–$55 per hour + Super | Duration:2 November 2026 to 1 February 2027 (potential for extension)

What you will be required to do:

• Maintain accurate asset registers and associated records
• Create, update and monitor work orders
• Track outstanding work and follow up required actions
• Coordinate service activities with contractors and trade personnel
• Update operational information in business systems
• Review records for accuracy, completeness and consistency
• Respond to customer and stakeholder enquiries
• Prepare correspondence, reports and routine documentation
• Maintain electronic files, registers and administrative records
• Use Microsoft Excel and other Microsoft applications
• Support the team with general administrative duties
• Report potential delays, discrepancies or operational issues
• Contribute to the timely delivery of maintenance services

As the Business Support Officer, you will:

• Maintain accurate asset registers and associated records
• Create, update and monitor work orders
• Track outstanding work and follow up required actions
• Coordinate service activities with contractors and trade personnel
• Update operational information in business systems
• Review records for accuracy, completeness and consistency
• Respond to customer and stakeholder enquiries
• Prepare correspondence, reports and routine documentation
• Maintain electronic files, registers and administrative records
• Use Microsoft Excel and other Microsoft applications
• Support the team with general administrative duties
• Report potential delays, discrepancies or operational issues
• Contribute to the timely delivery of maintenance services

To be successful in the role you will:

To succeed in this position, you will have:

• Previous administration or business support experience
• Strong attention to detail and accurate data-entry skills
• Sound knowledge of Microsoft Excel and other Microsoft applications
• Excellent organisation and time-management skills
• Strong customer service and communication capabilities
• The ability to manage competing tasks and meet deadlines
• Confidence using business systems and maintaining electronic records
• The ability to research information and resolve routine discrepancies
• A proactive and collaborative approach
• Clear and concise written and verbal communication skills

What’s on offer for you:

• Government assignment based in Toowoomba
• Contract through to February 2027
• Possibility of extension
• Valuable asset and work-order management experience
• Exposure to contractor and trade-service coordination
• Varied administrative and customer service responsibilities
• Collaborative and service-focused team environment

Synergie Australia delivers a full 360 recruitment solution, consisting oftemporaryandpermanent recruitment services, and more.Safetyis of the highest priority, and Synergie Australia prides itself on fostering a culture that champions guidance and care in the workforce.Beyond recruitment, Synergie Australia is motivated to improve everyday standards within the working landscape so people can thrive today, and in the future. This approach delivers real change to communities by improving workplaces, local economies, inequalities, and changes to the climate. If you aspire for better, let’s work together.

Synergie Australiaconnects people with safe, rewarding work across Australia. From temporary roles to permanent opportunities, we support youat every stage of yourcareer. Learn more and view current opportunities at www.synergieaustralia.com.au