Ao3 Business Support Officer

Michelle Sneesby - Founder and Managing Partner; Rockhampton Regional; On-site; AUD 58,000 - 83,000; Full time

Job summary

Empire Group is seeking an experienced and customer-focused Business Support Officer for a Queensland Government project. You will ensure smooth delivery of business support functions, provide project administration, coordinate travel, manage correspondence, and maintain records using Ellipse and MS Office.

The role emphasizes delivering high-quality service to internal and external stakeholders, with initial ASAP start on a 24/12/2026 end date and a strong likelihood of ongoing engagement.

Qualifications

• Previous experience in administration/project administration/contract administration.
• Experience within government, construction, maintenance or similar environments is highly regarded.
• Strong proficiency across the Microsoft Office Suite, including Excel.
• Excellent organisational skills with the ability to manage competing priorities and meet deadlines.
• Strong communication skills with the ability to build effective stakeholder relationships.
• High attention to detail.

Responsibilities

• Deliver efficient and high-quality customer service to internal and external stakeholders.
• Provide project administration support across various construction and maintenance upgrade projects.
• Coordinate travel bookings including flights, accommodation and vehicle hire.
• Manage incoming and outgoing correspondence.
• Maintain accurate records and update information systems, including Ellipse and Microsoft Office applications.
• Prepare and compile documents, reports, and registers with a high level of accuracy.

Tools

Ellipse

MS Office

Job description

• AO3 Business Support Officer


• Infrastructure Construction & Maintenance Division


• 51.12 per hour + superannuation


• Initial contract: ASAP Start- 24/12/2026 + highly likely ongoing contract

About the Role

We are seeking an experienced and customer-focused Business Support Officer to join a supportive project team within a large Queensland Government Department.

You will play a key role in ensuring the smooth delivery of business support functions, provide project administration support, coordinate travel arrangements, manage correspondence, maintain records and provide exceptional customer service.

Key Responsibilities:

• Deliver efficient and high-quality customer service to internal and external stakeholders.


• Provide project administration support across various construction and maintenance upgrade projects.


• Coordinate travel bookings including flights, accommodation and vehicle hire.


• Manage incoming and outgoing correspondence.


• Maintain accurate records and update information systems, including Ellipse and Microsoft Office applications.


• Prepare and compile documents, reports, and registers with a high level of accuracy.


• Liaise effectively with industry representatives, suppliers and stakeholders to support service delivery outcomes.

About You

To be successful in this role, you will demonstrate:

• Previous experience in administration/project administration/contract administration.


• Experience within government, construction, maintenance, insurance repairs or similar environments is highly regarded.


• Strong proficiency across the Microsoft Office Suite, including Excel


• Excellent organisational skills with the ability to manage competing priorities and meet deadlines.


• Strong communication skills with the ability to build effective stakeholder relationships.


• High attention to detail.

At Empire Group, we value diversity and are committed to equitable recruitment. We encourage Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, people with disability, and other underrepresented groups to apply. Our focus is on creating fair, accessible, and culturally safe recruitment processes that genuinely reflect and respect the communities we serve.
Reference number: 1697389
Profession:GovernmentGovernment

Company: empire group
Date posted: 16th Oct, 2026