AO3 Business Support Officer

Intro Recruitment Solutions; Mount Isa City; On-site; AUD 58,000 - 83,000; Full time

Job summary

Intro Recruitment Solutions is seeking an experienced and customer-focused Business Support Officer to join a busy government team in Mount Isa. You will provide administrative and operational support across functions, coordinating travel arrangements, managing correspondence, maintaining records and supporting day-to-day operations.

In this role you will work in a fast-paced environment, build strong relationships with suppliers and internal teams, and contribute to process improvements while

Qualifications

• Strong administration experience within a busy environment.
• Excellent customer service and communication skills.
• High attention to detail and accuracy.
• Ability to manage competing priorities and changing workloads.
• Strong organisational and time management skills.
• Experience using Microsoft Office and business systems.
• A proactive and team-focused approach to work.

Responsibilities

• Coordinate travel bookings including flights, accommodation, car hire and charters
• Provide high-quality customer service to internal and external stakeholders
• Manage incoming calls, emails and correspondence within required timeframes
• Assist with work order administration and operational support activities
• Maintain accurate records, reports, registers and documentation
• Support the preparation of business documentation and general administration tasks
• Contribute to process improvements and maintain procedural documents
• Build positive relationships with suppliers, customers and internal teams

Skills

Administration experience

Customer service

Attention to detail

Time management

MS Office

Team player

Job description

Intro Recruitment Solutions - Mount Isa QLD

Mount Isa
$51.12 per hour + super
Full-time hours

Contract through to 29 January 2027

We are seeking an experienced and customer-focused Business Support Officer to join a busy government team in Mount Isa.

This role will see you providing administrative and operational support across a range of functions, ensuring the smooth delivery of services to internal and external stakeholders. Working in a fast-paced environment, you will be responsible for coordinating travel arrangements, managing correspondence, maintaining records and supporting day-to-day business operations.

Key Responsibilities

• Coordinate travel bookings including flights, accommodation, car hire and charters
• Provide high-quality customer service to internal and external stakeholders
• Manage incoming calls, emails and correspondence within required timeframes
• Assist with work order administration and operational support activities
• Maintain accurate records, reports, registers and documentation
• Support the preparation of business documentation and general administration tasks
• Contribute to process improvements and maintain procedural documents
• Build positive relationships with suppliers, customers and internal teams

Business Support Officer (AO3.1)

Mount Isa
$51.12 per hour + super
Full-time hours

Contract through to 29 January 2027

We are seeking an experienced and customer-focused Business Support Officer to join a busy government team in Mount Isa.

This role will see you providing administrative and operational support across a range of functions, ensuring the smooth delivery of services to internal and external stakeholders. Working in a fast-paced environment, you will be responsible for coordinating travel arrangements, managing correspondence, maintaining records and supporting day-to-day business operations.

Key Responsibilities

• Coordinate travel bookings including flights, accommodation, car hire and charters
• Provide high-quality customer service to internal and external stakeholders
• Manage incoming calls, emails and correspondence within required timeframes
• Assist with work order administration and operational support activities
• Maintain accurate records, reports, registers and documentation
• Support the preparation of business documentation and general administration tasks
• Contribute to process improvements and maintain procedural documents
• Build positive relationships with suppliers, customers and internal teams

About You To be successful, you will demonstrate

• Strong administration experience within a busy environment
• Excellent customer service and communication skills
• High attention to detail and accuracy
• Ability to manage competing priorities and changing workloads
• Strong organisational and time management skills
• Experience using Microsoft Office and business systems
• A proactive and team-focused approach to work

Mandatory Requirements

• Current unrestricted driver's licence