Business Support Officer

Precruitment; Townsville City; On-site; AUD 45,000 - 65,000; Full time

Job summary

Queensland Government is seeking an administration professional in Townsville to support a busy team. The role involves a range of duties including travel bookings, correspondence management, phone inquiries, and liaison with suppliers.

You will maintain records in Ellipse and Microsoft Office, ensuring procedures and registers stay current. This is a temporary contract with extension potential, based in Townsville, offering an opportunity to contribute to a dynamic government team and gain

Qualifications

• Strong attention to detail and accuracy.
• Ability to manage recurring tasks with changing priorities.
• Confident with initiative, sound judgement and a team focus.
• Able to work independently and as part of a team.

Responsibilities

• Provide broad administrative and customer service support in a fast-paced environment.
• Coordinate travel bookings and manage correspondence and phone enquiries.
• Liaise with suppliers and stakeholders and maintain accurate records in Ellipse and MS Office.
• Keep procedures, manuals and registers up to date.

Skills

Administrative support

Customer service

MS Office

Record keeping

Tools

Ellipse

Job description

Our client is a Queensland Government organisation responsible for delivering and maintaining important infrastructure across Queensland.

The Opportunity

Based in Townsville, you will undertake a broad range of administrative and customer service support functions in a fast-paced environment. You will coordinate travel bookings, manage correspondence and phone enquiries, liaise with suppliers and stakeholders, maintain accurate records in Ellipse and Microsoft Office, and help keep procedures, manuals and registers up to date.

The role will suit someone who takes pride in accuracy, demonstrates initiative and enjoys being part of a positive and collaborative team environment.

This is a temporary contract with the possibility of extension.

About You

You will be a confident administration professional with strong attention to detail and the ability to manage recurring tasks while responding appropriately to changing priorities.

You will ideally have:

• A valid driver's licence (mandatory)
• Strong customer service and communication skills
• The ability to organise competing tasks, meet timeframes and maintain accurate records
• Confidence using Microsoft Office and learning business systems
• Initiative, sound judgement and a professional, team-focused approach
• The ability to work effectively both independently and as part of a team

Well-developed Microsoft Excel skills and previous financial administration experience are highly regarded.

What's On Offer

• Townsville-based opportunity
• Temporary contract through to April 2027
• Opportunity to contribute to a busy Queensland Government team

Job Ref# 5609