ANZ General Manager — Service & Growth Leader

people2people; Parramatta; On-site; AUD 180,000 - 200,000; Full time

Benefits offered by this job

Performance bonus

Car allowance

Competitive salary package

Job summary

A leading recruitment agency is seeking a General Manager for Australia's industrial machinery sector. This executive role involves overseeing service delivery across ANZ, managing a strong team, and shaping customer success with a competitive salary of A$180k–A$200k plus additional benefits. Ideal candidates will have significant service leadership experience in relevant industries and a technical background in engineering.

Qualifications

• 6+ years’ experience in service leadership in industrial environments.
• Strong planning, customer service, and people leadership skills.
• Understanding of field-based service operations.

Responsibilities

• Lead a team to enhance performance and service culture.
• Strategically manage service delivery and customer satisfaction.
• Own the service P&L and oversee customer lifecycle.

Skills

Service leadership

Commercial acumen

Planning and customer leadership

Technical background in mechanical engineering

Education

Degree in Mechanical/Industrial Engineering

Job description

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