Amenities Attendant

My NRMA; Tuncurry; On-site; AUD 42,000 - 54,000; Full time

Job summary

NRMA Parks & Resorts is seeking an Amenities Attendant to maintain clean bathrooms, showers, laundry and common areas across our Australian properties. You will present facilities to a high standard and support guests with basic queries, contributing to a comfortable and safe stay.

Ideal candidates will take pride in their work, pay close attention to detail, be reliable, and enjoy a friendly, hands-on role with physical tasks and weekend shifts.

Qualifications

• Pride in your work and delivering clean spaces.
• Attention to detail to spot even small issues.
• Reliability and punctuality in shifts.
• Friendly, approachable manner with guests.

Responsibilities

• Keep guest amenities clean, tidy and well stocked.
• Maintain high standard of facilities throughout the day.
• Promptly report maintenance issues for safety.
• Assist guests with queries about facilities and property.
• Follow cleaning schedules and hygiene procedures.
• Collaborate with team to ensure a seamless guest stay.

Skills

Pride in work

Attention to detail

Reliability

Friendly demeanor

Physical stamina

Time management

Flexible shifts

Cleaning experience

Job description

Job Description

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences. Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.

About the role

As an Amenities Attendant, you’ll be the quiet hero of the guest experience. While others see “just bathrooms and facilities”, you know this is where guests decide how clean, comfortable and cared for they feel.

What you’ll do

• Keep guest amenities (bathrooms, showers, laundry and common areas) clean, tidy and well stocked
• Ensure all facilities are presented to a high standard throughout the day
• Report maintenance issues promptly to keep everything in safe working order
• Assist guests with basic queries about facilities and the property
• Follow cleaning schedules and hygiene procedures to meet safety and cleanliness standards
• Work closely with the wider team to make sure guests have a seamless, positive stay

What you’ll bring

• Pride in your work – you love seeing the instant results of a job well done
• Strong attention to detail – you notice the little things others might miss
• Reliability – you show up on time, every time, and can be counted on
• A friendly, approachable manner – you’re happy to say hello and assist guests when needed
• Comfort with physical work – bending, lifting, moving and being on your feet
• Good time management – you can follow a schedule and keep on top of tasks
• Flexibility to work a mix of shifts – including weekends and public holidays
• Previous cleaning or housekeeping experience (handy, but not essential – we’ll show you the ropes)

What’s in it for you

• Progressive flexibility, leave and well-being benefits to balance all of life’s priorities
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts
• Complimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on a range of NRMA personal insurance products including car, home & travel
• Grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Know you belong

We’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.