Allocations Consultant - Entry Level

Alliance Nursing - Melbourne; Melbourne; Hybrid; AUD 40,000 - 46,000; Full time

Benefits offered by this job

Hybrid working

9-day fortnight

Rostered days off

Career progression

Job summary

Alliance Nursing is seeking an Allocations Consultant to connect healthcare staff with client staffing needs. This full-time role offers a structured roster and a hybrid work arrangement.

You don’t need previous experience; you’ll join a supportive team with opportunities for learning, growth and career progression, with shifts from early morning to evening across a seven-day roster.

Qualifications

• No previous experience required.
• Strong communication and customer service focus.
• Positive attitude and a strong work ethic.
• Good time management, organisation and prioritisation skills.
• Confidence using computers and learning new systems.
• Strong problem-solving skills and the ability to think on your feet.
• Ability to work well under pressure and adapt to changing priorities.
• Team-focused attitude and willingness to support colleagues.

Responsibilities

• Coordinating and allocating healthcare staff to suitable shifts.
• Receiving and accurately processing client staffing requests and bookings.
• Managing shift changes and updating staff availability.
• Maintaining accurate information within our database.
• Liaising with clients to understand staffing needs and resolve allocation issues.
• Communicating with healthcare staff to ensure shifts are filled efficiently.
• Working collaboratively with your team to deliver exceptional service in a fast-paced environment.

Skills

Communication

Customer service

Time management

Organisation

Problem solving

Computer literacy

Teamwork

Resilience

Adaptability

Learning mindset

Job description

Looking for a role where you can learn, grow and be part of a genuinely supportive team?

Alliance Nursing is one of Victoria’s largest and most respected healthcare recruitment agencies. Based in Mitcham, we’re looking for enthusiastic, reliable and motivated people to join our busy, friendly team as Allocations Consultants.

No previous experience required! We’re looking for people with the right attitude, a strong work ethic and a genuine willingness to learn. If you enjoy interacting with people, thrive in a fast-paced environment and love being part of a team, this could be the perfect opportunity for you.

Why join Alliance Nursing?

Competitive hourly rates: Starting at $28.70–$33.05 per hour, plus applicable penalty rates.

Work-life balance: Enjoy a 9-day fortnight, rostered days off (RDOs) and 9-hour shifts.

Hybrid working: Access to a hybrid work-from-home roster.

Career progression: Ongoing training, support and opportunities to grow within the company.

Supportive team culture: Join a friendly, collaborative team that values your contribution.

A long-term career: Our team members stay with us for an average of over five years. We’re committed to developing our people and helping them succeed.

What will you be doing?

As an Allocations Consultant, you’ll play a vital role in connecting healthcare staff with clients who need staffing support. Your responsibilities will include:

Coordinating and allocating healthcare staff to suitable shifts.

Receiving and accurately processing client staffing requests and bookings.

Managing shift changes and updating staff availability.

Maintaining accurate information within our database.

Liaising with clients to understand their staffing needs and resolve allocation issues.

Communicating with healthcare staff to ensure shifts are filled efficiently.

Working collaboratively with your team to deliver exceptional service in a fast-paced environment.

What are we looking for?

You don’t need previous experience to succeed in this role. We’re looking for someone who is dependable, motivated and eager to learn.

To be successful, you’ll have:

Excellent communication skills and a professional phone manner.

A strong customer service focus and a genuine enjoyment of helping people.

A positive attitude, strong work ethic and reliable approach to work.

Good time management, organisation and prioritisation skills.

Confidence using computers and learning new systems.

Strong problem-solving skills and the ability to think on your feet.

The ability to work well under pressure and adapt to changing priorities.

A team-focused attitude and willingness to support your colleagues.

Availability to work across a rotating seven-day roster, including just one weekend shift per fortnight.

Attitude is everything! We provide training and ongoing support, so if you’re keen to learn and ready to take on a new challenge, we encourage you to apply.

Hours, roster and pay

This is a full-time opportunity offering a structured roster, variety and opportunities for work-life balance.

Hourly rate: $28.70–$33.05 per hour.

Shift length: 9-hour shifts.

Shift times: Between 5:00 am and 11:00 pm, Monday to Sunday.

Roster benefits: Enjoy a 9-day fortnight and rostered days off.

Penalty rates: Applicable penalties for eligible afternoon/evening shifts, weekends, overtime and public holidays.

Hybrid working: Work-from-home flexibility available as part of the roster.

Flexibility is essential, as we work together to meet the changing needs of our clients and healthcare workforce.

Ready to join the Alliance Nursing team?

At Alliance Nursing, you’ll be more than just an employee. You’ll join a vibrant, supportive workplace that values teamwork, encourages professional development and provides genuine opportunities to build a long-term career.

If you’re organised, reliable, people-focused and ready to make a difference behind the scenes in healthcare, we’d love to hear from you!

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