Allocation Officer

Victorian Government; Melbourne; Presencial; AUD 55 000 - 75 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Competitive salaries

Flexible work options

Wellbeing programs

Scholarships and grants for learning

Resumo da oferta

Western Health – Williamstown campus is seeking Allocation Officers for permanent part-time and casual, ongoing positions. You will coordinate the daily allocation of nursing and midwifery staff to vacancies, working with unit managers to respond to workforce needs and proactively plan upcoming shifts.

Ideal applicants will have strong organizational, time‑management and data entry skills, with excellent communication and customer service.

Qualificações

• Experience in administrative support, preferably in healthcare settings.
• Ability to coordinate staffing and scheduling across multiple sites.
• Proactive in planning and filling upcoming shifts with accurate records.

Responsabilidades

• Coordinate daily allocation of pool, bank, part‑time and agency staff to vacancies.
• Work with unit managers to respond to staffing requirements.
• Proactively plan and fill upcoming shifts based on availability and skills.
• Liaise with external nursing agencies when needed.
• Maintain accurate workforce records and registrations.
• Process shift allocations and timesheets accurately within timeframes.
• Provide excellent customer service and clear communication.

Conhecimentos

Organizational skills

Attention to detail

Time management

Customer service

Communication skills

Multitasking

Data entry

Microsoft Office

Computer literacy

Ferramentas

Data entry

Microsoft Office

Computer literacy

Descrição da oferta de emprego

Location: Melbourne - CBD and Inner Metro suburbs

Reference: 9091

• Location: Williamstown Hospital
• Employment Type: Casual or Part-Time, Ongoing positions available
• Salary: Admin Grade 2 + Superannuation + Salary Packaging

About the role:

The Nursing and Midwifery Workforce Unit (NMWU) at Western Health - Williamstown campus, is seeking highly motivated Allocation Officers for permanent part-time positions. Our Allocation Officers work closely with the NMWU management team in ensuring that nursing and midwiferyvacancies are filled across the organisation with theappropriately skilledstaff.

We are also recruiting into casual positions.

Key responsibilities:

• Coordinate the daily allocation of Pool, Bank, Part-Time Extra and Agency nursing and midwifery staff to vacancies across Western Health.
• Work closely with Nurse/Midwife Unit Managers and key stakeholders to respond to changing workforce and staffing requirements.
• Proactively plan and fill upcoming shifts by matching staff availability, skills and requirements to vacancies.
• Liaise with external nursing agencies to source appropriately qualified staff when required.
• Maintain accurate workforce records, staff profiles, availability and professional registration information.
• Process shift allocations, timesheets and workforce data accurately and within required timeframes.
• Provide exceptional customer service and clear communication to staff, managers and external stakeholders.

• Exceptional organisationalskills withexcellent attention todetail.
• Ability to work autonomously and manage time efficiently and effectively.
• Ability to work under pressure and meet deadlines.
• Computer literacy withfast and accurate data entry skills.
• Excellent customer service skills and strong communication skills.
• To have a flexible and positive attitude.
• Ability to work across a seven-day week rotating roster, including weekends and public holidays (essential).

Western Health is the leading healthcare provider in Melbourne’s West - one of Australia’s fastest-growing and most culturally and socioeconomically diverse regions.

More than 13,000 employees help deliver a comprehensive range of services across our hospitals, community, correctional, and home-based settings. These services include acute tertiary care, emergency and intensive care, medical and surgical specialties, mental health and wellbeing, subacute care, ambulatory care, primary care, home-based services, and residential aged care.

We are committed to driving innovation, and sustainability that improves health outcomes for our community. With specialties spanning oncology, renal care, mental health, women’s health and maternity, chronic disease management, geriatrics, and cardiology, Western Health is recognised for its expertise in managing complex and chronic conditions through integrated, patient-centred care.

We foster a collaborative and inclusive culture where you can make a meaningful impact. We support our staff to keep learning and growing through a diverse range of education programs, partnerships with universities in medical research and professional development opportunities.

Compensation and Benefits

• Competitive salaries, flexible work options, and wellbeing programs.
• Scholarships and grants to support ongoing learning.

Learning and Development

• Access personalised pathways through the Western Health Learning Academy.
• Opportunities for postgraduate study, clinical education, and mentorship.

Community Impact and Inclusion

• Make a difference through compassionate care in a diverse, inclusive workforce.
• Contribute to community wellbeing initiatives and healthcare research.

Organisational Culture and Environment

• Work in a collaborative, innovative team focused on continuous improvement and excellence.

Ready to make an impact?

If you’re passionate about providing high-quality administrative support, delivering exceptional customer service and making a meaningful contribution to the nursing and midwifery workforce, we’d love to hear from you.

Closing date: 11:59pm on 26 October 2006.

Western Health is an equal opportunity employer. We welcome applications from people of all genders, Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, and people with lived experience that strengthens their ability to do this work.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).

Western Health is committed to the psychosocial safety of all applicants and employees.

Western Health does not accept unsolicited resumes/applications from recruitment agencies.

Applications close Monday 26 October 2026 at 11.59pm