Allied Health Admin & Operations Coordinator

Personnel Group; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible work options

Health insurance and household expense

Not-for-profit salary packaging

Birthdays leave (Conditions apply)

Relocation opportunities: City, Sea, …

Accredited training opportunities

Employee Assistance Program

Job summary

The Personnel Group is seeking an organised Allied Health Administrator to support day-to-day operations across their clinics in Werribee and Altona. This full-time role links clinicians, customers and leadership to ensure efficient service delivery.

You’ll coordinate appointments, support intake, and assist with billing while improving workflows. Emphasis on compliance, stakeholder communication and a proactive, team-focused approach.

Qualifications

• Previous experience in administration, operations, practice support or a similar role.
• Strong organisational and time management skills.
• Excellent communication and stakeholder engagement abilities.
• Knowledge of NDIS, Medicare or private billing processes is advantageous.
• Current unrestricted driver’s licence.
• Compliance with Working with Children Checks and NDIS Worker Screening.
• Experience across multiple locations or remote environments is advantageous.
• Business Administration qualification desirable but not essential.
• Experience in Allied Health, healthcare, disability or community services is highly regarded.

Responsibilities

• Coordinate appointments, schedules and service delivery across clinic, community and telehealth services.
• Support customer intake and ensure people are connected with the right clinician.
• Assist with billing and administration across NDIS, Medicare and private funding streams.
• Provide operational support to Allied Health professionals and leaders.
• Maintain and improve operational systems, processes and workflows.
• Support compliance activities, audits and clinical governance requirements.
• Lead and contribute to operational meetings and continuous improvement initiatives.
• Help create a positive experience for customers and team members.

Skills

Organised

Time management

Communication

Stakeholder engagement

Digital systems

Problem solving

Attention to detail

Teamwork

NDIS knowledge

Medicare knowledge

Education

Business Administration

Tools

NDIS Billing systems

Job description

The Personnel Group is seeking an organised Allied Health Administrator to support day-to-day operations across their clinics in Werribee and Altona. This full-time role links clinicians, customers and leadership to ensure efficient service delivery.

You’ll coordinate appointments, support intake, and assist with billing while improving workflows. Emphasis on compliance, stakeholder communication and a proactive, team-focused approach.