AIx Field Service Engineer: Digital Tools & Analytics

Applied Materials; Tewantin; On-site; AUD 85,000 - 120,000; Full time

Job summary

Applied Materials is seeking an AIX Field Service Engineer to drive digital tool improvements and diagnose complex tooling issues at customer sites. You will configure dashboards, monitor signals, and act as the primary contact for digital tool questions, collaborating with teams and customers.

The role emphasizes problem solving, mentoring in troubleshooting methods, and knowledge of Fab operations and Etch technologies.

Qualifications

• Experience with digital tools on customer sites.
• Ability to explain difficult problems and build consensus.
• Experience solving complex problems using data analytics.
• Familiar with Etch (Sym3).

Responsibilities

• Identifies areas for improvement to drive continual improvement for digital tools.
• Mentoring on troubleshooting methodologies.
• Supports complex problems using data analytics.
• Model propagation and dashboard configuration; monitor trends.
• Main contact for digital tool issues within site and HQ.

Skills

Digital tools

Troubleshooting

BKM modeling

Fab Operations

Communication

Tools

Etch (Sym3)

Job description

Applied Materials is seeking an AIX Field Service Engineer to drive digital tool improvements and diagnose complex tooling issues at customer sites. You will configure dashboards, monitor signals, and act as the primary contact for digital tool questions, collaborating with teams and customers.

The role emphasizes problem solving, mentoring in troubleshooting methods, and knowledge of Fab operations and Etch technologies.