Car Rental Customer Specialist (Casual)

United States 1 AB Car Rental Services; Mackay Regional; On-site; AUD 48,000 - 68,000; Part time

Benefits offered by this job

Life insurance

Health cover discounts

Employee discounts

EAP access

Comprehensive training

Job summary

Avis Budget Group is seeking a friendly, customer-focused individual for a casual role at Mackay Airport. You will greet customers, process rental bookings, and respond to inquiries while delivering exceptional service in a fast-paced environment.

Training is provided, and you will work a rotating schedule 3-4 days per week with potential bonuses and loadings. This entry-level opportunity offers career growth within a global mobility leader.

Qualifications

• Entry-level role with full training provided.
• Casual role 3-4 days per week.
• Rotating roster including weekends, evenings, and public holidays.
• Customer-focused and fast-paced environment.

Responsibilities

• Establish customer car rental needs by actively listening.
• Review ABG add-ons to determine best fit for the customer.
• Communicate rental procedures and guidelines effectively.
• Complete rental bookings promptly and accurately.
• Answering customer questions and inquiries.

Skills

Customer service

Retail experience

Communication skills

Driver's license

Job description

Avis Budget Group is seeking a friendly, customer-focused individual for a casual role at Mackay Airport. You will greet customers, process rental bookings, and respond to inquiries while delivering exceptional service in a fast-paced environment.

Training is provided, and you will work a rotating schedule 3-4 days per week with potential bonuses and loadings. This entry-level opportunity offers career growth within a global mobility leader.