AI-Powered Freight Forwarder: Global Ops & Growth

Rashi Joshi; Sydney; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Immediate start

Work–life balance

Exposure to AI tech

Collaborative culture

Training & career development

Global opportunities

Job summary

PERSOL Australia is seeking an experienced Freight Forwarder to join our growing operations team based in Moorebank, NSW. This role offers the chance to work with a global logistics leader that embraces technology, AI-driven tools, and continuous improvement.

You will coordinate international import and export movements, manage bookings, prepare documentation, and ensure compliance with regulations while delivering excellent customer service.

Qualifications

• Experience in international import/export freight movements.
• Advanced Excel skills for reporting and data analysis.
• Strong communication and stakeholder management abilities.
• Proactive with a passion for AI-driven productivity improvements.

Responsibilities

• Coordinate international import and export freight movements.
• Manage bookings with shipping lines, airlines, transport providers, and overseas agents.
• Prepare and process freight documentation accurately and efficiently.
• Monitor shipment progress and manage delays or issues.
• Provide exceptional customer service and regular shipment updates.
• Ensure compliance with customs and international shipping regulations.
• Maintain accurate records within company systems.
• Identify opportunities to improve processes and operational efficiency.

Skills

Freight forwarding

Advanced Excel

Stakeholder management

Communication

Problem-solving

AI awareness

Career growth mindset

Job description

PERSOL Australia is seeking an experienced Freight Forwarder to join our growing operations team based in Moorebank, NSW. This role offers the chance to work with a global logistics leader that embraces technology, AI-driven tools, and continuous improvement.

You will coordinate international import and export movements, manage bookings, prepare documentation, and ensure compliance with regulations while delivering excellent customer service.