Strategic Key Account Manager — Growth & Partnerships

CSR Limited; Sydney; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Parental leave up to 14 weeks

Employee assistance program (EAP)

Discounts through employee rewards

Career development opportunities

Collaborative culture

Job summary

CSR Limited in Sydney invites an experienced Key Account Manager to lead and grow a portfolio of high-value building products customers. You will own strategic account plans, build trusted relationships, and negotiate commercial agreements to deliver sustainable revenue growth.

You will collaborate with cross-functional teams to ensure outstanding customer outcomes, analyze data for profitability, and drive customer retention while expanding strategic opportunities.

Qualifications

• Minimum 5 years' experience managing strategic or key accounts.
• Experience in building products/construction materials is highly regarded.
• Demonstrated success in achieving revenue growth and customer retention targets.
• Strong consultative and solutions-based selling experience.
• Analytical with ability to interpret data and build profitability models.
• Commercially astute with strong business planning capabilities.
• Excellent stakeholder management and communication, including senior decision-makers.
• Proven experience negotiating complex commercial agreements and contracts.

Responsibilities

• Develop and execute strategic account plans to drive retention, growth, and profitability.
• Act as primary contact for key customers and coordinate internal teams to deliver solutions.
• Build and maintain relationships with key customer stakeholders.
• Identify growth opportunities through consultative selling and cross-selling.
• Manage account budgets and performance to achieve revenue targets.
• Lead commercial negotiations, proposals, and contract renewals balanced for value and profitability.
• Collaborate with internal teams to deliver outstanding customer outcomes.
• Conduct regular business reviews and provide strategic recommendations.
• Monitor market trends and competitive risks to protect revenue streams.

Skills

Strategic account management

Relationship building

Commercial acumen

Sales strategy

CRM proficiency

Data analysis

Microsoft Office

Tools

CRM software

Microsoft Office

Job description

CSR Limited in Sydney invites an experienced Key Account Manager to lead and grow a portfolio of high-value building products customers. You will own strategic account plans, build trusted relationships, and negotiate commercial agreements to deliver sustainable revenue growth.

You will collaborate with cross-functional teams to ensure outstanding customer outcomes, analyze data for profitability, and drive customer retention while expanding strategic opportunities.