AI-Driven Process Transformation Leader

Novigi Pty Ltd; Sydney; On-site; AUD 140,000 - 190,000; Full time

Job summary

Novigi Pty Ltd in Sydney seeks a pragmatic consulting professional to drive AI-enabled process transformation. You will assess current-state operations, identify reinvention opportunities, and shape future-state processes for speed, scalability, and better technology support.

You will design how AI agents, humans, and systems collaborate, define decision boundaries, escalation points, and handoffs, and create practical artefacts for delivery teams and stakeholders.

Qualifications

• Bachelor degree or equivalent professional experience.
• 5+ years in process improvement or transformation consulting.
• Experience using AI-enabled tools for analysis and deliverables.

Responsibilities

• Analyse current-state processes and identify transformation opportunities.
• Develop future-state designs with AI touchpoints and automation opportunities.
• Prepare design artefacts and recommendations for delivery teams and stakeholders.
• Conduct change-impact assessments to prioritise improvements.
• Define AI agent operation boundaries and handoffs within redesigned processes.
• Contribute to internal methods and knowledge libraries supporting AI-enabled transformation.

Skills

Process improvement

Client-facing advisory

Analytical thinking

Communication skills

AI tools experience

Education

Bachelor degree

Tools

AI tools for research

Process mapping tools

Job description

Novigi Pty Ltd in Sydney seeks a pragmatic consulting professional to drive AI-enabled process transformation. You will assess current-state operations, identify reinvention opportunities, and shape future-state processes for speed, scalability, and better technology support.

You will design how AI agents, humans, and systems collaborate, define decision boundaries, escalation points, and handoffs, and create practical artefacts for delivery teams and stakeholders.