AI-Driven HR & People Operations Manager

Healthdirect Australia

Sydney

Hybrid

AUD 140,000 - 190,000

Full time

6 days ago

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Benefits offered by this job

Hybrid working

14 weeks paid parental leave

Wellbeing program

Curated learner journeys

Job summary

Healthdirect Australia seeks an HR and People Operations Manager in Sydney to shape how People and Culture services are delivered. You will lead a multidisciplinary team spanning business partnering, talent acquisition and people systems, consolidating our systems and service model.

You will partner with senior leaders to govern workforce data, AI adoption and governance, delivering enterprise people programs and a self-service-first service model to improve workforce outcomes across the

Qualifications

Proven experience leading a multidisciplinary team across people operations, talent acquisition or business partnering.
Experience in the implementation or administration of a human capital management platform such as Dayforce, including configuration, workflows, integrations and reporting.
Demonstrated capability in workforce analytics and reporting, with experience applying AI and workflow automation while ensuring privacy and governance.
Experience designing and delivering enterprise people programs, including performance management and remuneration.

Responsibilities

HR technology, AI and analytics: Set the direction for Dayforce and the broader people systems roadmap; optimise reporting, automation and AI tools to reduce manual effort and strengthen workforce insights.
Enterprise people programs: Design and deliver performance management, remuneration and other organisation-wide programs aligned with Healthdirect’s strategy.
Service delivery: Build a self-service-first service model with clear standards and escalation pathways; use Jira insights and streamlined workflows to improve responsiveness and employee experience.
Employee relations and WHS oversight: Guide complex matters, ensure compliant policies and procedural fairness, embed psychosocial safety obligations.
Recruitment operations: Set strategic direction for recruitment, overseeing systems, reporting and vendor performance.
People leadership: Lead and develop a multidisciplinary P&C team, build capability in responsible use of AI and workforce analytics.