senior hr manager

HR Partners; Sydney; On-site; AUD 150,000 - 210,000; Full time

Job summary

Randstad HR Partners is seeking a senior HR Manager to lead a multidisciplinary People & Culture team and drive service delivery across the employee lifecycle in a health sector setting. You will champion HR tech modernisation, analytics and AI-driven enhancements, while overseeing a team of five specialists.

Reporting to the Head of People & Culture, you will shape enterprise programmes, governance, and employee engagements, ensuring compliance and a self-service oriented HR operation.

Qualifications

• You are a naturally curious, progressive HR leader who thrives in a fast-paced environment where strategy meets practical execution.
• You have hands-on experience optimising major HCM platforms, driving process automation and exploring practical AI applications in HR with appropriate data governance.

Responsibilities

• P&C Operations & Service Delivery: Own service standards across the employee lifecycle, driving a self-service first model to optimise team workflows, response times, and candidate/employee experience.
• Digital, AI & Analytics Integration: Lead the performance and optimisation of enterprise systems (Dayforce, Acorn, SuccessFactors). Build business cases for workflow automation and AI adoption (e.g., Copilot/ChatGPT/Power Automate) while directing Power BI workforce analytics to inform executive decisions.
• Enterprise People Programs: Directly design and deliver core programs—including performance management, remuneration frameworks, and strategic workforce planning—ensuring alignment with organisational strategy.
• Employee Relations & Escalation: Serve as the senior escalation point for complex ER matters, providing expert direction on risk, procedural fairness, legislative compliance (Fair Work Act, WHS, psychosocial safety), and P&C policy governance.
• Talent Acquisition Leadership: Oversee end-to-end recruitment operations through the TA Lead, ensuring scalable hiring models, optimized Dayforce candidate tracking, and top-tier candidate experience.
• People Leadership: Coach, mentor, and build capability across a team of 5 direct reports, embedding a culture of accountability, technology adoption, and continuous learning.

Job description

Our client is a prominent, purpose-driven health organisation delivering vital digital services, virtual care, and community support platforms nationally. Capitalising on continuous strategic growth, they are expanding their People & Culture capability and seeking a high-impact, hands-on Senior HR Manager. Serving as the operational engine room of the function, you will lead a multidisciplinary team to drive core HR operations, enterprise-wide people programs, and ongoing digital modernisation across HR tech, workforce analytics, and AI automation.

The Role

This is a true HR leadership and operations role that goes far beyond traditional management. Reporting directly to the Head of People & Culture, you will lead a team spanning business partnering, advisory, talent acquisition, and systems. You will own P&C service delivery across the employee lifecycle, drive enterprise-wide people programs, and lead the continued modernisation of the function through HR tech, workforce analytics, and AI automation.

• P&C Operations & Service Delivery: Own service standards across the employee lifecycle, driving a self-service first model to optimise team workflows, response times, and candidate/employee experience.
• Digital, AI & Analytics Integration: Lead the performance and optimisation of enterprise systems (Dayforce, Acorn, SuccessFactors). Build business cases for workflow automation and AI adoption (e.g., Copilot/ChatGPT/Power Automate) while directing Power BI workforce analytics to inform executive decisions.
• Enterprise People Programs: Directly design and deliver core programs—including performance management, remuneration frameworks, and strategic workforce planning—ensuring alignment with organisational strategy.
• Employee Relations & Escalation: Serve as the senior escalation point for complex ER matters, providing expert direction on risk, procedural fairness, legislative compliance (Fair Work Act, WHS, psychosocial safety), and P&C policy governance.
• Talent Acquisition Leadership: Oversee end-to-end recruitment operations through the TA Lead, ensuring scalable hiring models, optimized Dayforce candidate tracking, and top-tier candidate experience.
• People Leadership: Coach, mentor, and build capability across a team of 5 direct reports, embedding a culture of accountability, technology adoption, and continuous learning.

About You

You are a naturally curious, progressive HR leader who thrives in a fast-paced environment where strategy meets practical execution. You build immediate credibility with senior stakeholders, communicate with transparency, and bring deep expertise in HR operations and people systems. You have hands-on experience optimising major HCM platforms, driving process automation and exploring practical AI applications in HR with appropriate data governance.

At Randstad HR Partners, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.