AI-Driven HR Operations Specialist

Healthdirect Australia; Sydney; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Attractive compensation

Comprehensive benefits package

Diversity & inclusion program

Equal opportunity employer

Job summary

Paramount is seeking an HR Operations Specialist to support APAC HR operations with data analysis, payroll support, and system optimizations. You will partner with internal teams, manage escalations, and drive initiatives across onboarding and HR processes.

The role emphasizes collaboration, system troubleshooting (SuccessFactors/ADP WFM), and compliance with Australian employment law, while maintaining confidentiality and accuracy in HR data.

Qualifications

• Tertiary qualifications in Human Resources, Business, or related field.
• 3–5 years in HR Operations with analytics, ER, comp & bens.
• Advanced skills in Microsoft Office, especially Excel.
• Experience with core HR systems like SuccessFactors and ADP WFM.

Responsibilities

• Address employee queries and resolve HR issues, serving as a secondary escalation point.
• Track SLAs and manage concerns via ServiceNow for timely resolution.
• Provide HR data reports and analyses on a recurring basis and on request.
• Conduct regular internal audits of HR systems and support external audits with data analysis.
• Recommend fixes for HR systems (e.g., SuccessFactors/ADP) and coordinate with providers.
• Coordinate onboarding and other lifecycle processes to ensure a seamless integration.

Skills

HR Operations

HR data analysis

Payroll knowledge

Excel (Advanced)

Communication

Collaboration

System troubleshooting

Education

Tertiary qualification in HR/Business

Tools

SuccessFactors

ADP WFM

Job description

Paramount is seeking an HR Operations Specialist to support APAC HR operations with data analysis, payroll support, and system optimizations. You will partner with internal teams, manage escalations, and drive initiatives across onboarding and HR processes.

The role emphasizes collaboration, system troubleshooting (SuccessFactors/ADP WFM), and compliance with Australian employment law, while maintaining confidentiality and accuracy in HR data.