Agent Channel Manager

Elgas; Perth; On-site; AUD 110,000 - 140,000; Full time

Job summary

Linde is seeking a commercially focused Agent Channel Manager to join the Commercial team in Canning Vale, WA. The role focuses on retention, growth and performance of the Agent and Distributor network across Perth and wider WA.

You will spend time visiting agent and distributor locations, building strong partnerships, driving margin growth and ensuring operations are safe and compliant with regulatory standards.

Qualifications

• Strong customer focus and ability to build trusted relationships with agents, distributors and internal stakeholders.
• Commercially driven with a focus on retention, growth, margin improvement and customer outcomes.
• Confident negotiating agreements, resolving issues and managing competing priorities.

Responsibilities

• Manage and grow the Agent and Distributor network across Perth and wider WA.
• Build strong commercial relationships with agents, distributors and internal stakeholders.
• Identify and secure new Agent and Distributor opportunities and drive market growth.
• Drive gross margin growth, customer retention and new customer acquisition through the channel.
• Develop sales and marketing initiatives to support channel growth and use of allocated budgets.
• Support appliance, industrial equipment and allied product sales through the network.
• Conduct regular site visits, stock checks and safety audits at agent and distributor locations.
• Ensure storage, handling, administration and site compliance requirements are understood and maintained.
• Share best practice across the WA channel to support consistency, growth and safe operations.

Skills

Account management

Channel management

Distributor management

Territory sales

Negotiation

Job description

At Linde we identify ourselves with our products – either working for the technical or medical gases business. Being a company with a long tradition in the gases business, we not only care about our customers and high-quality products, but most importantly about our employees. While working with us, expect a safe workplace, high safety standards and a true commitment from our managers to safety.

About the role

We are seeking a commercially focused and relationship-driven Agent Channel Manager to join our Commercial team based in Canning Vale, WA.

In this highly influential role, you will be responsible for the retention, growth and performance of the Agent and Distributor network across Perth and the broader Western Australian region. You will work closely with agents, distributors, internal sales teams and business leaders to grow gross margin, increase customer retention, identify new market opportunities and ensure operational excellence across the channel.

This is a hands‑on field-based role that combines account management, business development, channel growth and compliance oversight. You'll spend time visiting agent and distributor locations, building strong commercial partnerships, supporting growth initiatives and ensuring sites operate safely and in accordance with regulatory and company standards.

What you will enjoy doing

Managing, retaining and growing the Agent and Distributor network across Perth and wider WA

Building strong commercial relationships with existing agents, distributors and key internal stakeholders

Identifying and securing new Agent and Distributor opportunities, including competitive wins and new market growth

Driving gross margin growth, customer retention and new customer acquisition through the channel

Developing sales and marketing initiatives to support channel growth, including use of allocated advertising budgets

Supporting the delivery of appliance, industrial equipment and allied product sales through the network

Completing regular site visits, stock takes and safety audits across agent and distributor locations

Ensuring storage, handling, administration and site compliance requirements are understood and maintained

Sharing best practice across the WA Agent and Distributor channel to support consistency, growth and safe operations.

What makes you great

Strong customer focus with the ability to build trusted relationships with agents, distributors and internal stakeholders

Commercially driven, with a strong focus on retention, growth, margin improvement and customer outcomes

Confident negotiating agreements, resolving issues and managing competing priorities professionally

Comfortable working independently in the field, including regular travel to agent and distributor sites

Strong verbal and written communication skills, with the ability to influence and engage across different stakeholder groups

Safety and compliance focused, with the ability to support practical improvements across storage, handling, administration and site standards

Clean and valid driver's licence

Experience in account management, channel management, distributor management, territory sales or a similar commercial role would be highly regarded

Why you will love working with us

Are you looking for challenges? We face them every day and we know we grow by mastering them. Collaborating with our customers is key for our success and together with you we want to achieve our ambitious objectives. One thing is for sure – while we love working with our customers, there is no compromise on being compliant. We do business with our customers with integrity.

What we offer you!

Whatever you seek to accomplish, and wherever you want those accomplishments to take you, a career at Linde provides limitless ways to achieve your potential, while making a positive impact in the world. Be Linde. Be Limitless. Our people have the opportunity to thrive and excel. We provide a wide range of training programmes to enhance career development, with a potential for overseas opportunities. We also have a variety of employee appreciation programmes to recognize solo and collaborative team efforts.

Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.

Elgas acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.

Source: This is an extract from the company's own website.