Aged Care Scheduling Specialist: Optimize Care & Routes

Bolton Clarke; Caboolture; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging and tax benefits

Private health insurance

Employee Assistance Program (EAP)

Gym discounts

Job summary

Bolton Clarke is seeking a permanent full-time Scheduler to coordinate client schedules across Southeast Queensland. You will manage direct-care staff, provide administrative support to the clinical and management team, and balance efficiency with our clients' cultural and lifestyle needs.

The role requires experience in scheduling and strong knowledge of scheduling systems, workforce management software, and Microsoft Office.

Qualifications

• Experience in a scheduling or resource management environment is preferred.
• Proficient in data analysis and reporting, resource management and Microsoft Office skills.

Responsibilities

• Coordinates and manages client schedules by assigning staff with the required skills and optimising resources to minimise travel time and administrative tasks.
• Communicates effectively with the Customer Service Centre and care recipients, addresses queries related to schedules and external providers promptly and within an administrative capacity.
• Ensures accurate and timely documentation of scheduling activities using the organisation's software systems and keeps detailed records of client visits, staff assignments, and changes.
• Collaborates with Site Managers and the Manager of Scheduling to ensure staffing resources align with client needs, makes necessary adjustments to schedules to meet service delivery objectives.

Skills

Scheduling

Data analysis

Microsoft Office

Customer service

Planning and prioritisation

Adaptive thinking

Communication

Tools

Scheduling Systems

Workforce Management Software

Job description

Bolton Clarke is seeking a permanent full-time Scheduler to coordinate client schedules across Southeast Queensland. You will manage direct-care staff, provide administrative support to the clinical and management team, and balance efficiency with our clients' cultural and lifestyle needs.

The role requires experience in scheduling and strong knowledge of scheduling systems, workforce management software, and Microsoft Office.