Aged Care Placements Admin Officer

NSW Health; Sydney; On-site; AUD 74,000 - 76,000; Full time

Benefits offered by this job

Australian city Proximity

Job summary

NSW Health is recruiting an Admin Officer Level 3 for the Aged Care Information and Liaison Service at Westmead Hospital. The role supports patient transitions, placement coordination and liaison with hospitals and residential aged care facilities across Western Sydney Local Health District.

You will work in a collaborative, multidisciplinary team, building relationships with stakeholders and providing high-quality administrative and coordination support to ensure timely discharge and access to

Qualifications

• Qualification in Welfare or extensive client related administrative experience.
• Excellent verbal and written communication and conflict resolution skills.
• Highly developed organisational and priority allocation skills.
• High level computer literacy and data entry skills.
• Strong customer service orientation and stakeholder engagement experience.
• Australian Driver's Licence is preferred.

Responsibilities

• Coordinating and facilitating placements into Residential Aged Care Facilities across the District.
• Maintaining centralised databases, vacancy information and patient placement records to support service delivery.
• Providing advice and information to social workers, healthcare professionals, patients and aged care providers regarding placement options and services.
• Developing productive relationships with aged care facilities through regular communication, site visits and stakeholder engagement activities.
• Monitoring activity data and knowledge of aged care legislation to support continuous service improvement.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Education

Welfare qualification

Tools

Data entry

Job description

NSW Health is recruiting an Admin Officer Level 3 for the Aged Care Information and Liaison Service at Westmead Hospital. The role supports patient transitions, placement coordination and liaison with hospitals and residential aged care facilities across Western Sydney Local Health District.

You will work in a collaborative, multidisciplinary team, building relationships with stakeholders and providing high-quality administrative and coordination support to ensure timely discharge and access to