Aged Care Placements & Liaison Admin Officer

Western Sydney Local Health District; Sydney; Sur place; AUD 74 000 - 76 000; Plein temps

Résumé du poste

Western Sydney Local Health District is seeking an Admin Officer Level 3 to join the ACILS at Westmead Hospital. You will coordinate residential aged care placements, support discharge planning and liaise with hospitals, aged care providers and social workers to improve patient flow.

In a collaborative environment, you will build relationships with facilities and stakeholders, manage records, provide timely information and help patients and families navigate aged care options, with opportunities

Qualifications

• Qualification in Welfare or extensive client-related administrative experience.
• Excellent verbal and written communication and conflict resolution skills.
• Strong organisational and priority skills with time management.
• High level computer literacy and data entry skills.
• Strong customer service and interpersonal skills with confidentiality.
• Experience in developing/maintaining relationships with stakeholders.
• Experience in delivering presentations and training to stakeholders.
• Current Australian Drivers Licence.

Responsabilités

• Coordinating and facilitating placements into Residential Aged Care Facilities across the District.
• Maintaining centralised databases, vacancy information and patient placement records to support service delivery.
• Providing advice and information to social workers, healthcare professionals, patients and aged care providers regarding placement options and services.
• Developing productive relationships with aged care facilities through regular communication, site visits and stakeholder engagement activities.
• Monitoring activity data, maintaining contemporary knowledge of aged care legislation and services, and supporting continuous service improvement.

Connaissances

Welfare qualification

Admin experience

Verbal & written communication

Organisation & time management

Computer literacy

Customer service

Stakeholder management

Presentations & training

Driver's Licence

Formation

Welfare qualification

Outils

MS Office

Data entry systems

Description du poste

Western Sydney Local Health District is seeking an Admin Officer Level 3 to join the ACILS at Westmead Hospital. You will coordinate residential aged care placements, support discharge planning and liaise with hospitals, aged care providers and social workers to improve patient flow.

In a collaborative environment, you will build relationships with facilities and stakeholders, manage records, provide timely information and help patients and families navigate aged care options, with opportunities