Aged Care Front Desk & Office Coordinator

Estia Health; Australia; Remote; AUD 39,000 - 48,000; Full time

Benefits offered by this job

Blue Light Card discounts

Discounted car hire

Employee Assistance Program

Wellbeing App

Novated leasing

Workplace banking

Nib health discounts

JB HiFi discounts

Job summary

Estia Health is seeking an Administration Officer for casual shifts at our Dalmeny home. You will be the friendly first point of contact, handling front desk duties, calls and emails, and supporting the residential aged care manager and client services officer.

We value people who enjoy helping others, have strong communication skills, and are comfortable working in a fast-paced environment. Prior reception/administration experience is welcomed, and you’ll contribute to a well-organised, caring

Qualifications

• Strong interpersonal and communication skills, both verbal and written.
• A proactive attitude and ability to work in a fast-paced environment.
• Solid computer and data skills.
• Previous experience in a reception/administration position (highly regarded).

Responsibilities

• Friendly customer service to everyone – in person, on the phone or over email.
• Managing the front desk, answering calls and managing emails.
• Be a leader to staff, helping them grow.
• Welcoming visitors, volunteers, contractors to the home.
• Assisting with ordering supplies and staff uniforms.
• Keeping on top of paperwork – record keeping, filing etc.
• Showing off our home to future residents and their families.
• Supporting the office manager and residential aged care manager in daily tasks.

Skills

Interpersonal skills

Verbal communication

Written communication

Proactive attitude

Attention to detail

Job description

Estia Health is seeking an Administration Officer for casual shifts at our Dalmeny home. You will be the friendly first point of contact, handling front desk duties, calls and emails, and supporting the residential aged care manager and client services officer.

We value people who enjoy helping others, have strong communication skills, and are comfortable working in a fast-paced environment. Prior reception/administration experience is welcomed, and you’ll contribute to a well-organised, caring