Aged Care Admin Lead - Front Desk & Team Support

Estia Investments Pty Ltd; Dalmeny; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Retail savings with the Blue LightCard

Discounted car hire

Employee Assistance Program for you

Free Wellbeing App

Novated leasing for vehicles

Workplace banking support

ACN membership discounts for nurses

Discounted health insurance with nib

Discounted JB HiFi

Job summary

Estia Health is seeking a friendly Receptionist/Administration staff member for our NSW homes. You will manage front desk duties, answer calls, and support the residential aged care manager to ensure smooth daily operations.

Join a community-focused team that values compassionate care, strong communication, and proactive problem solving. This role is based on site and offers opportunities to grow within a large aged care provider across multiple homes.

Qualifications

• Experience in reception/administration is highly regarded.
• Strong interpersonal and written/verbal communication skills.
• Able to work in a fast-paced environment and manage multiple tasks.
• Solid computer and data skills.

Responsibilities

• Friendly customer service to visitors and callers in person, on the phone or by email.
• Managing the front desk, answering calls and managing emails.
• Be a leader to staff and help them to grow.
• Welcoming visitors, volunteers and contractors to the home.
• Assisting with ordering supplies and staff uniforms.
• Keeping on top of paperwork – record keeping and filing.
• Showing the home to future residents and their families.
• Supporting the office manager and residential aged care manager daily tasks.

Skills

Customer service

Front desk management

Communication skills

Proactive attitude

Microsoft Office

Tools

Microsoft Office

Job description

Estia Health is seeking a friendly Receptionist/Administration staff member for our NSW homes. You will manage front desk duties, answer calls, and support the residential aged care manager to ensure smooth daily operations.

Join a community-focused team that values compassionate care, strong communication, and proactive problem solving. This role is based on site and offers opportunities to grow within a large aged care provider across multiple homes.